A weak support team can lead to a weak company. To maximize efficiency, prioritize triage, communicate holds, fix the escalation path, and allow for generosity.
Users must be notified of terms in a conspicuous manner and assent unambiguously, so consider your design options carefully. And make sure your counsel reviews changes until the final moment before launch.
Single professional identity is a framework that unifies different communication services an employee uses with a single phone number. Here’s what to know.
