Expert Contributors Articles

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Kurt Shenk Kurt Shenk
Updated on April 20, 2024

What President Joe Biden’s Russia Sanctions Mean for U.S. Tech

Even with cybersecurity measures in place, companies can still fall prey to highly sophisticated hackers. Here’s how the tech industry should respond to recent attacks.

Alex Vakulov Alex Vakulov
Updated on April 20, 2024

API Security: A Tutorial

API is everywhere. Here’s how to minimize security risks.

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David Llorens John MacDonald Steve Kane David Llorens John MacDonald Steve Kane
Updated on April 20, 2024

How to Transform Your Security With the Help of AI, Automation and Analytics

AI can help every organization protect itself against costly non-compliance and increasingly sophisticated cybercrime. 

Andrey Koptelov Andrey Koptelov
Updated on April 20, 2024

Why AI Is the New Front Line in Cybersecurity

As artificial intelligence and machine learning become more common in cyber attacks, the technologies will also have a larger role to play in hardening defenses.

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Tony Pepper Tony Pepper
Updated on April 20, 2024

Advanced Data Security Begins With the Human Element

Advanced data protection tools ensure that you’re offering employees a safety net while not interfering with productivity.

Abby Hammer Abby Hammer
Updated on April 20, 2024

7 Tips From the C-Suite for Future Customer Success Leaders

Customer success is an exciting, young field with a lot of potential for career growth for people who want to pursue it. These tips will help you to launch your CS journey.

Kevin Miller Kevin Miller
Updated on April 20, 2024

The 3 Hammers of IT Management

By creating or purchasing self-service tools, your IT department can decrease the cost of operation, lower queue times and increase customer satisfaction.

Philipp Wolf Philipp Wolf
Updated on April 20, 2024

Do Surveys Really Help Prevent Churn?

Yes, but only if you leverage them correctly. Here’s how to make sure you do.

Joe Procopio Joe Procopio
Updated on April 20, 2024

Want More Customers? Put Them at the Center of Your Product Build.

Maximize customer buy-in by putting yourself in their shoes. Here’s how writing your functional documentation can help you do it.

Nick Mehta Nick Mehta
Updated on April 20, 2024

Will the Economic Downturn Spark a New and Better Era of SaaS?

Previous tough times have improved SaaS. This time, it shouldn't be any different.

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