Design + UX Articles

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Jeff Link Jeff Link
Updated on March 20, 2025

Monday.com Wants to Be Your Only Open Tab at Work

With its new app-builder feature, Monday.com is vying for an exclusive spot in the digital workspace.

Monday.com Wants to Be Your Only Open Tab at Work
Stephen Gossett Stephen Gossett
Updated on March 20, 2025

Tim Kendall Helped Architect Addictive Social Loops. Here’s His Advice for Getting Unstuck.

Instagram’s “You’re All Caught Up” is a step in the right direction. But users are still mostly left to their own devices.

Tim Kendall Helped Architect Addictive Social Loops. Here’s His Advice for Getting Unstuck.
Jeff Link Jeff Link
Updated on March 20, 2025

How Human Can You Make a Chatbot? You’d Be Surprised.

Meet the five-time winner of the Loebner Prize Turing Test — an annual search for the world’s most human-like chatbot.

How Human Can You Make a Chatbot? You’d Be Surprised.
Nick Babich Nick Babich
Updated on March 20, 2025

4 Key UX Research Techniques

Good research forms the backbone of the UX design process. Here are four essential techniques that will get you inside the user’s head.

4 Key UX Research Techniques
Olivia McClure Olivia McClure
Updated on March 20, 2025

People First: How Balance, Connection and Growth Power ‘The Wipfli Way’

Three team members describe how the financial consulting firm’s people-first culture empowers employees to take the lead in their professional and personal lives.

Members of the Wipfli team assemble for an outdoor racing event. They wear matching blue shirts and participation numbers.
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Jeff Link Jeff Link
Updated on March 20, 2025

Gamification Is Over. Long Live Game Thinking.

Amy Jo Kim, who worked on Rock Band and The Sims, thinks gamification often misses the point. But designers can still learn from games.

Gamification Is Over. Long Live Game Thinking.
Nona Tepper Nona Tepper
Updated on March 20, 2025

Help! My Company Won’t Hire a Tech Ethicist.

As COVID-19 fuels debates about privacy and other values, a Spotify designer has developed a framework teams can use to design ethically.

Help! My Company Won’t Hire a Tech Ethicist.
Jeff Link Jeff Link
Updated on March 20, 2025

What Is Information Architecture in UX?

Information architecture has been compared to a road map, a library and a musical score. Here’s why it’s so important to user engagement.

What Is Information Architecture in UX?
Will Pearson Will Pearson
Updated on March 20, 2025

The Email Flows Every Brand Needs to Succeed

Email is a crucial tool for marketing to your consumers, but how do you make sure you’re getting the most out of it? Use these categories to refine your communication process.

The Email Flows Every Brand Needs to Succeed
Nona Tepper Nona Tepper
Updated on March 20, 2025

This Mental Health Chatbot Uses Humor to Get Users to Open Up

Woebot mixes humor and cognitive behavioral therapy to offer users support during the COVID-19 pandemic.

This Mental Health Chatbot Uses Humor to Get Users to Open Up

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