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Top Remote Customer Success Jobs in Tampa Bay, FL
eCommerce
The Customer Success Manager guides Commerce customers through their journey, ensuring product usage maximization. This role resolves complex issues, introduces new products, and identifies growth opportunities within client accounts while mentoring peers and communicating customer needs to influence product strategy.
Top Skills:
Amazon
Cloud • Software
As a Technical Support Specialist at Telgorithm, you will analyze and troubleshoot complex technical issues while leveraging your knowledge of APIs to resolve user inquiries. Your role includes creating documentation, implementing process improvements, and working with product and engineering teams to enhance platform performance based on user feedback.
Top Skills:
APIsRestSQL
Software
The Customer Success Manager will engage with nonprofit clients to ensure they achieve their goals using Instrumentl's platform. Responsibilities include onboarding, retention, identifying upsell opportunities, and being the customer advocate. The role requires relationship building, effective communication, and program design skills.
Insurance
The Issue Resolution Consultant is responsible for resolving service issues for operational department units, maintaining communication with customers, managing multiple priorities, and driving continuous improvement initiatives within the team. This role requires identification and analysis of root causes of issues and collaboration with leadership for operational enhancements.
Healthtech
Manage electronic paperwork for insurance companies, curate documents for internal database, and respond to customer inquiries via phone, email, and chat. Ensure accurate data entry and documentation, adhere to procedures, and participate in training programs while escalating complex issues as necessary.
Cloud • Information Technology • Analytics
The Customer Success Architect provides technical expertise for post-sales customer experiences, ensuring clients meet their objectives. Responsibilities include advising on best practices, capturing customer feedback, identifying new use cases for account growth, and supporting multiple roles within the company.
Top Skills:
BigQueryRedshiftSnowflake
Logistics • Software
The VP of Customer Success will develop and execute onboarding and training for new customers, analyze metrics to engage at-risk clients, communicate trends, and lead a team to improve product usage. Responsibilities include preparing data reports, executing communication campaigns, and researching market trends.
Security • Software • Cybersecurity
The Enterprise Customer Success Manager will design strategic plans for enhancing customer product adoption and ensuring satisfaction, manage customer onboarding, track performance metrics, maintain relationships, and mitigate churn while collaborating with sales and renewals teams.
Artificial Intelligence • Insurance
As a Merchant Success Manager, you'll optimize the onboarding experience and ongoing support for merchants, ensuring their success and satisfaction. Focused on revenue retention and account management, you'll establish strong relationships, identify expansion opportunities, and prioritize customer adoption through engagement and proactive communication.
Events • Information Technology • Payments • Software • Wearables • Hospitality
As a Client Solutions Specialist, you will manage account services and development for key clients, troubleshooting technical issues, providing exceptional customer service, and maintaining communication with clients and internal teams. The role requires organizational skills and the ability to work independently while ensuring clients' needs are met.
Top Skills:
SQL
Top remote Companies in Tampa Bay, FL Hiring Customer Success Roles
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