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Top Remote Customer Success Jobs in Tampa Bay, FL
Information Technology • Software • Consulting
The Planning Specialist will coordinate, analyze, and optimize planning processes while ensuring efficient resource allocation. Key responsibilities include developing project schedules, analyzing data for forecasting, and collaborating with teams to adjust plans based on changing priorities. Preparing reports and identifying process improvements are also crucial.
Top Skills:
Microsoft ProjectSAP
Consumer Web • Marketing Tech • Social Impact • Software • Financial Services
The Client Strategy Lead at Beam will analyze data to deepen partnerships, optimize client-facing products, and manage key projects while enhancing internal processes. This role requires strong analytical skills and client engagement experience to drive revenue and social impact.
Top Skills:
ExcelSQL
Productivity • Software
The Technical Lead - Content Experience at Smartsheet will oversee a technical support pod, providing expertise and mentorship to resolve complex customer issues. This role involves managing escalations, improving operations, documenting processes, and collaborating with the engineering team to enhance product features and support tools.
Top Skills:
APIsCSSHTMLJavaScriptJqueryRuby on RailsReactSQL
Big Data • Information Technology • Software • Database • Analytics
The Customer Success Engineer ensures users maximize platform value by providing technical support, answering inquiries via various channels, and collaborating across departments. This role involves multitasking and requires strong organizational skills, technical knowledge of APIs, and familiarity with SaaS tools.
Top Skills:
SQL
Insurance
The SOP Specialist will improve and implement standard operating procedures and business processes, enhance operational efficiency and workflows, provide training and support to staff, and analyze operational issues, fostering a culture of excellence within a remote team environment.
Agency • Artificial Intelligence • Fintech • Healthtech • Information Technology • Professional Services • App development
As a Client Partner at 10Pearls, you will leverage your extensive sales experience to grow new business and maintain relationships in the technology industry, particularly in financial services and healthcare. Responsibilities include prospecting, client advocacy, negotiating contracts, and supporting team initiatives for customer success.
Software • Web3
The Head of Customer Support will define and lead the support function at StackBlitz and Bolt.new, focusing on customer retention and satisfaction. Responsibilities include building a high-performing team, optimizing support operations with AI solutions, and collaborating cross-functionally to enhance the customer experience.
Artificial Intelligence • Consumer Web • HR Tech • Other
The Technical Customer Success Manager at Netomi AI is responsible for onboarding clients, providing technical guidance, and ensure smooth integration of AI virtual agents into their support systems. They will also maintain client relationships, troubleshoot issues, and analyze AI performance while collaborating with internal teams to advocate for client needs and suggest improvements.
Top Skills:
AIAPIs
Big Data • Cloud • Information Technology • Security • Software
As a Customer Success Manager at Deepwatch, you will be the main point of contact for customers, focusing on relationship building and ensuring customer satisfaction and retention. You will work across teams to facilitate onboarding, monitor customer health, manage renewals and expansions, and communicate effectively with stakeholders to resolve issues and drive positive business outcomes.
Top Skills:
EdrMdrSIEM
Mobile
The Bilingual Registered Dietitian at Vida provides virtual Medical Nutrition Therapy and Diabetes Self Management Education, aiming to support clients in managing chronic conditions. Responsibilities include client management, behavior change support, collaboration with care teams, maintaining confidentiality, and meeting quality metrics.
Top remote Companies in Tampa Bay, FL Hiring Customer Success Roles
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