Top Remote Customer Success Jobs in St. Louis, MO

As a SaaS Configuration Specialist, you'll design and configure software workflows for utility energy efficiency programs, ensure optimal user experience, resolve bugs, and communicate effectively with diverse stakeholders. You'll also conduct analyses related to software use and business processes to enhance service delivery.

The Global Compliance Specialist will provide expert guidance on regulatory compliance, conduct assessments of products for compliance gaps, collaborate with internal and external resource for integration of compliance requirements, and oversee management processes. Responsibilities include training teams on compliance requirements, maintaining compliance records, and driving process improvements.

As a Customer Success Manager at TransPerfect, you will manage client relationships, onboarding, and communication post-contract. Your role includes facilitating training, overseeing project progress, resolving customer issues, and supporting overall customer satisfaction and account profitability.

The Customer Success Manager at Follow Up Boss supports real estate teams by ensuring successful onboarding and ongoing success with their CRM. Responsibilities include proactive customer engagement, hosting training sessions, maintaining key account relationships, and advocating for customer needs.

As a Customer Success Manager, you will manage an enterprise portfolio, ensuring customer retention, satisfaction, and growth. This role requires excellent relationship management, communication, and technical skills. Responsibilities include conducting strategic business reviews, leading trainings, acting as the main escalation point for customer issues, and driving the customer lifecycle from implementation to renewal.

As a Support Specialist I, you will manage user support tickets, collaborate on escalated issues, track user insights, manage incentive payments, and update support documentation. You'll be the advocate for users by answering queries related to product usage and ensuring a high-quality user experience.

As a Senior Customer Support Engineer, you will be responsible for providing timely and effective solutions to customer technical questions, troubleshooting issues, maintaining system health, and collaborating with cross-functional teams to improve customer satisfaction. You will also help scale the support function and enhance the overall customer experience.