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Top Remote Customer Success Jobs in St. Louis, MO
Artificial Intelligence • Edtech • Gaming • Kids + Family
The Customer Success Engineer at Age of Learning provides technical support for key accounts, resolving complex issues while collaborating with internal teams to enhance customer satisfaction and streamline processes. Responsibilities include managing escalated JIRAs, advocating for support cases, and maintaining expertise in the product ecosystem to guide troubleshooting efforts.
Software • Energy
As a SaaS Configuration Specialist, you'll design and configure software workflows for utility energy efficiency programs, ensure optimal user experience, resolve bugs, and communicate effectively with diverse stakeholders. You'll also conduct analyses related to software use and business processes to enhance service delivery.
Cloud • Marketing Tech
The Global Compliance Specialist will provide expert guidance on regulatory compliance, conduct assessments of products for compliance gaps, collaborate with internal and external resource for integration of compliance requirements, and oversee management processes. Responsibilities include training teams on compliance requirements, maintaining compliance records, and driving process improvements.
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Artificial Intelligence • Software
As a Customer Success Manager at TransPerfect, you will manage client relationships, onboarding, and communication post-contract. Your role includes facilitating training, overseeing project progress, resolving customer issues, and supporting overall customer satisfaction and account profitability.
Top Skills:
Customer SuccessMS OfficeProcess ImprovementProject Management
Other • Real Estate • PropTech
The Customer Success Manager at Follow Up Boss supports real estate teams by ensuring successful onboarding and ongoing success with their CRM. Responsibilities include proactive customer engagement, hosting training sessions, maintaining key account relationships, and advocating for customer needs.
Top Skills:
CRMCustomer ServiceLead ConversionLead GenerationSaas ApplicationsSales OptimizationZoom
Marketing Tech
As a Customer Success Manager, you will manage an enterprise portfolio, ensuring customer retention, satisfaction, and growth. This role requires excellent relationship management, communication, and technical skills. Responsibilities include conducting strategic business reviews, leading trainings, acting as the main escalation point for customer issues, and driving the customer lifecycle from implementation to renewal.
Top Skills:
Digital MarketingEmailPush NotificationsSaaSSmsWebsite Personalization
Design
As a Support Specialist I, you will manage user support tickets, collaborate on escalated issues, track user insights, manage incentive payments, and update support documentation. You'll be the advocate for users by answering queries related to product usage and ensuring a high-quality user experience.
Top Skills:
Zendesk
Software
As a Senior Customer Support Engineer, you will be responsible for providing timely and effective solutions to customer technical questions, troubleshooting issues, maintaining system health, and collaborating with cross-functional teams to improve customer satisfaction. You will also help scale the support function and enhance the overall customer experience.
Top Skills:
Customer SupportData PipelinesEngineeringKnowledge ManagementProcess ImprovementProduct Suite ExpertiseSaaSSystem MonitoringTechnical WorkflowsTroubleshooting
Software
The Customer Success Manager at RepeatMD is responsible for managing relationships with SMB clients, ensuring they fully leverage SaaS solutions. This role involves client advocacy, monitoring usage, assisting with renewals, resolving inquiries, and educating clients on best practices.
Software
The Support Manager will oversee the North America regional support team, ensuring high-quality customer support and operational efficiency. Responsibilities include managing team performance, handling escalated cases, and analyzing support metrics. Strong leadership and communication skills are essential to guide team members and collaborate with cross-functional teams.
Top Skills:
Google SheetsJIRAPoint Of SaleSaaSSalesforceSlack
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Top remote Companies in St. Louis, MO Hiring Customer Success Roles
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