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Top Remote Customer Success Jobs in St. Louis, MO
Software
The Customer Success Manager at RepeatMD is responsible for managing relationships with SMB clients, ensuring they fully leverage SaaS solutions. This role involves client advocacy, monitoring usage, assisting with renewals, resolving inquiries, and educating clients on best practices.
Software
The Support Manager will oversee the North America regional support team, ensuring high-quality customer support and operational efficiency. Responsibilities include managing team performance, handling escalated cases, and analyzing support metrics. Strong leadership and communication skills are essential to guide team members and collaborate with cross-functional teams.
Top Skills:
Google SheetsJIRAPoint Of SaleSaaSSalesforceSlack
Marketing Tech
The Client Strategist at QRY will manage a portfolio of 5-8 clients, acting as a strategic advisor and leading digital marketing campaigns. Responsibilities include developing strategic plans, ensuring client success, conducting meetings, and providing insights through reporting. The role requires strong communication, project management skills, and a passion for e-commerce and digital marketing.
Top Skills:
Client StrategyData AnalyticsEcommerceMarketingProject Management
Featured Jobs
Featured
Featured
Payments • Software • Financial Services
As a Senior Partner Implementation Specialist, you will lead the onboarding process for partners to the Banking as a Service platform, ensuring a smooth implementation from contract sign-off to go-live. You'll manage technical integrations, collaborate with various internal teams, and provide guidance and documentation to enhance partner experience.
Top Skills:
APIsHTTPOauthRestSftpSoap
Software
The Field Customer Success Manager builds and maintains relationships with strategic customers, aiding them in achieving business goals through Auctane products. Responsibilities include analyzing accounts for efficiency, escalations for technical issues, and collaborating across departments to enhance customer experience.
Top Skills:
E-CommerceJIRALookerMgmtSalesforceShipstationZendesk
Fintech • Financial Services
The Negotiations Specialist will manage a portfolio of cases, driving positive customer outcomes while meeting performance metrics. Responsibilities include enabling win/win settlements, improving customer experience, and collaborating with law firms. Strong communication skills and experience in relevant industries are essential.
Top Skills:
CollectionsCustomer ExperienceData-Driven Decision MakingNegotiationOperational Performance
Big Data • Analytics
The Client Engagement Manager at TalentNeuron is responsible for managing a portfolio of accounts, nurturing client relationships, and ensuring customer satisfaction by implementing effective engagement strategies. The role involves collaborating with executive-level stakeholders, coordinating account plans, and driving product adoption.
Top Skills:
Account ManagementArtificial IntelligenceClient Engagement StrategiesData AnalyticsMachine LearningSaaS
Cloud • Software
As an Implementation Specialist at SpryPoint, you will work with utility companies to implement software solutions, conduct gap analyses, configure software, assist in data conversions, train end users, and provide ongoing support during and post-implementation.
Top Skills:
Business AnalysisBusiness Intelligence ApplicationsBusiness Process MappingCustomer Relationship ManagementData AnalyticsEnterprise ApplicationsFinancial ProcessesRelational Database TechnologyReportingSQL
Fintech • Software • Financial Services
The Implementation Specialist will facilitate the onboarding of clients to the FinQuery application, ensuring timely project management, coordinating with various internal teams, and maintaining clear communication with clients to foster satisfaction and adoption of the software.
Top Skills:
Google SuiteMS OfficeSalesforce
Software
The Customer Success Manager at Raptor Maps will oversee enterprise account management, drive customer adoption of solar solutions, implement retention strategies, and enhance relationships with leading renewable energy firms. Responsibilities include onboarding, conducting analyses, and communicating effectively with diverse stakeholders while collaborating cross-functionally with other teams.
Top Skills:
Commercial NegotiationConsulting SkillsCustomer Relationship ManagementData AnalysisPresentation SkillsProject ManagementSaas SolutionsSolar Operations
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