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Top Remote Customer Success Jobs in San Francisco, CA
Cloud • Software • Database
The Senior Technical Support Engineer will provide exceptional service to CockroachDB customers, assisting with various deployment models, reproducing technical issues, and collaborating with teams to improve products and support processes. This role also involves developing technical expertise, runbooks, and improving customer support outcomes.
Top Skills:
SQL
Cloud • Information Technology • Internet of Things
The Customer Support Operations Manager oversees technical training and operational processes within the Support Team. They collaborate with cross-functional teams, analyze performance metrics, manage project plans, and drive continuous improvement initiatives to enhance team efficiency and customer satisfaction.
Top Skills:
Crm ToolsCustomer Support OperationsData AnalysisIncident ManagementIt Service ManagementProject ManagementTechnical Training
Software
As a Senior Customer Success Manager at Element451, you will manage strategic accounts, ensuring client satisfaction and growth by overseeing project execution, implementing CRM solutions, and providing ongoing support. Your role involves building relationships, managing contracts, and collaborating across teams to enhance client engagement and retention.
Top Skills:
GainsightSalesforce
Featured Jobs
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eCommerce • Healthtech • Logistics • Software
As a Customer Success Manager at Quartzy, you will manage the renewals process for mid-market accounts, build relationships with users, drive customer adoption of the platform and collaborate with teams to ensure successful renewals and customer experiences. You will negotiate contracts, report on renewals, and identify upsell opportunities while maintaining a high retention rate.
Top Skills:
OutreachSalesforce
AdTech • Digital Media • Marketing Tech
As a Technical Account Manager at PebblePost, you will facilitate the integration of brands into the company platform, manage project implementations, resolve technical issues, and serve as a liaison between brands and product teams, ensuring optimal customer service and effective communication on project statuses.
Top Skills:
JavaScriptPythonSQL
Fintech
As a Customer Experience Associate at North One, you will be responsible for providing outstanding support to small business customers, diagnosing issues, and delivering clear solutions to enhance customer satisfaction.
Information Technology
As VP of Customer Success at Sauce, you will lead customer success strategies and programs, ensuring restaurant clients maximize their value from Sauce's platform through improved retention, onboarding, and engagement. You'll foster advocacy among restaurant partners, optimize customer lifecycle processes, and build a high-performing customer success team to drive account growth and satisfaction.
Top Skills:
SaaS
Insurance
As an API Implementation Onboarding Specialist, you will facilitate the successful launch of Canopy Connect’s API for customers, requiring strong technical skills and effective communication. You'll work with diverse companies, manage technical projects, and ensure a smooth onboarding experience.
Top Skills:
JavaScript
Software
As a Customer Success Manager at Moonhub, you will be responsible for delivering quality candidates to clients, managing communications, providing product feedback, and ensuring customer retention and satisfaction. You'll work cross-functionally with sales and product teams to influence the development of the platform.
Information Technology
The Science and Technology Protection Specialist will support AFWERX’s Security Branch by developing S&T Protection Plans, conducting security risk assessments, and ensuring the protection of sensitive and classified technologies. Responsibilities include providing guidance, implementing risk mitigation strategies, conducting security training, and maintaining compliance with security regulations.
Top remote Companies in San Francisco, CA Hiring Customer Success Roles
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