API Implementation Customer Success

Posted 5 Days Ago
2 Locations
Remote
Mid level
Insurance
The Role
As an API Implementation Onboarding Specialist, you will facilitate the successful launch of Canopy Connect’s API for customers, requiring strong technical skills and effective communication. You'll work with diverse companies, manage technical projects, and ensure a smooth onboarding experience.
Summary Generated by Built In

Canopy Connect is building the infrastructure that powers best-in-class insurance experiences. We empower consumers to gain value and convenience from their own data, and we enable businesses to securely and quickly support their customers.

We're growing quickly and are scaling up. As an API Implementation Onboarding Specialist, you'll ensure that Canopy Connect’s API customers launch with our product quickly and successfully. This position requires strong technical and communication skills. You will work with companies that range from small startups to large technology unicorns. 

About you

  • 3-5 years of experience implementing APIs/User interfaces in professional service companies (e.g. insurance, wealth planning, accounting etc) especially with companies like Plaid, Finicity, Yodlee and MX.
  • Demonstrated experience delivering technical projects with multiple stakeholders across executives, product, engineering and sales
  • Strong understanding of UX best practices and design
  • Bonus:  Full-stack JS experience
  • Bonus: Deep insurance industry knowledge.

Please note that we are only accepting candidates who are authorized to work in the United States or Canada.

The expected salary range for this position is: $90k - $150k depending on experience and skills. 

Our Benefits

  • Healthcare: We offer company-sponsored health, dental and vision insurance for employees and dependents.
  • Equity: We are a team of owners and we provide our team with generous equity grants.
  • Time to Recharge: We offer unlimited paid time off. Unplug, recharge, and come back refreshed.
  • Remote Friendly: We are a fully distributed team. We all work remotely. We offer a $1,000 stipend to equip you with a home office that is comfortable and personalized to your needs.
  • Friday Reimbursed Lunch: Order lunch on Fridays, and we'll cover it!
  • 401K: We offer a 3.5% match. 

Our Core Values

  • Be Worthy of Trust | We are building critical infrastructure that processes sensitive data. We earn trust every day by being transparent, honest and clear to all stakeholders.
  • Find a Way | We seize opportunities and iterate quickly. We refuse to get blocked. We are relentlessly optimistic about possibilities. Tenacious and creative, we find a way.
  • Own It | We are owners of the product and the company, and we own our successes as well as our failures. We value people who embody extreme ownership.
  • Think “We” Not “I” | We prioritize the success of the team over individual contributions. The best decisions are made through triangulating the opinions of the team. Productive disagreement leads to good decisions. We don’t tolerate brilliant jerks.
  • Raise the Bar | Our standard is to be the best in the world at what we do. We redefine excellence each day.

To protect the interests of all parties, Canopy Connect will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Canopy Connect will be considered Canopy Connect property. Canopy Connect will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Canopy Connect will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.


Top Skills

JavaScript
The Company
HQ: San Francisco, California
24 Employees
Hybrid Workplace

What We Do

Canopy Connect is building the infrastructure that powers best-in-class insurance experiences. We empower consumers to gain value and convenience from their own data, and we enable businesses to securely and quickly support their customers.

No more long online forms or tedious back and forth over phone calls and emails to collect the insurance information you need from prospects.

Our 1-click solution enables you to instantly receive Dec Pages and insurance information from your prospects. It's delightfully simple to use.

You can embed Canopy Connect anywhere. Access the data via our dashboard or use our open API to populate insurance information directly into your rater, CRM, AMS or your own backend. We even have a Zapier app you can use to connect to tools you already use.

If your business collects insurance information from prospects, let's talk!

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