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Top Remote Customer Success Jobs in San Francisco, CA
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Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
As a Product Expert, you'll support users by providing insights and technical assistance, engaging with their needs, troubleshooting issues, and creating resources to enhance user success with Hex. Collaboration with internal teams is key to ensuring customer satisfaction and product improvement.
Top Skills:
PythonSQL
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Business Intelligence Specialist will present reports and dashboards, extract data, and ensure clean reporting for executive management. The role involves working with various teams to create business intelligence materials that support decision-making and managing bank partnerships while adhering to compliance and deadlines.
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eCommerce • Fintech • Hardware • Payments • Software • Financial Services
As the Public Web Product Lead, you will own the product strategy and roadmap for Square's website, focusing on customer conversion and growth. Responsibilities include collaborating with cross-functional teams, defining metrics for success, driving product development from concept to launch, and monitoring key product performance indicators. You'll leverage your product management experience to innovate and optimize user experiences across Square's most visited customer interface.
Featured Jobs
Cloud • Fintech • Information Technology • Machine Learning • Software
As a Conversion Optimization Specialist at Xero, you'll execute conversion optimization strategies, analyze A/B tests, and collaborate with teams to enhance user engagement and revenue across marketing channels.
Top Skills:
CroGa4Gtm
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Brokerage Operations Service Specialist will support Cash App Investing's brokerage services by addressing customer inquiries, processing work daily, managing issues, and enhancing customer support training. This role requires compliance with regulatory standards and proactive problem-solving to improve customer experience.
Artificial Intelligence • Big Data • Information Technology • Software
The Senior Customer Success Manager at Nexthink will drive customer adoption and satisfaction for a portfolio of strategic accounts, ensuring the effective integration of Nexthink solutions. Responsibilities include leading customer success plans, delivering value tracking, and managing relationships with key stakeholders to maintain customer health and achieve renewal and expansion targets.
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Senior Strategist will lead strategic initiatives for Customer Success, focusing on program management, mid-market journey enhancement, and digital engagement. Responsibilities include developing effective customer journeys, managing lifecycle processes, and ensuring stakeholder collaboration to drive customer advocacy and success.
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves enhancing the Icertis CLM platform, implementing AI capabilities, managing client accounts, mentoring junior staff, ensuring compliance, and fostering innovation and collaboration within the team.
Top Skills:
AzureIcertis
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
As a Dialer Enterprise Client Success Manager, you will guide healthcare IT teams through the successful launch and adoption of the Dialer Enterprise tool, ensuring a seamless client experience and high satisfaction rates. You will lead implementation processes, collaborate with various teams, provide training, and track engagement to support client retention and contract renewals.
Fintech • Financial Services
The Customer Service Representative at Beyond Finance serves as the primary contact for clients in financial hardship programs, providing compassionate service, resolving inquiries, and maintaining strong client relations. They will complete training to expertly guide clients from enrollment to graduation, while addressing issues with active listening and critical thinking in a remote setting.
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