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Top Remote Customer Success Jobs in New York City, NY
Hardware • Software • PropTech
As a Client Success Manager at ButterflyMX, you'll be responsible for managing the entire client relationship lifecycle. This role involves onboarding new clients, resolving inquiries via various communication channels, maintaining client records, and collaborating with internal teams to ensure client satisfaction and product knowledge sharing.
Software • Cybersecurity
As a Customer Engineer, you will leverage your technical expertise to support customers throughout the sales process, conducting demonstrations and preparing proposals. You will work closely with the sales and engineering teams to tailor solutions to customer requirements, troubleshoot technical issues, and ensure customer satisfaction.
Top Skills:
Computer ScienceEngineeringInformation SecurityNetworkPre Sales EngineeringSecurity
Software
The Customer Success Manager will ensure customer satisfaction, oversee account management, and drive renewals while fostering strong relationships. Responsibilities include understanding customer goals, monitoring customer health metrics, providing tailored support, and collaborating with internal teams to resolve issues and enhance products.
Top Skills:
Account ManagementCrm ToolsCustomer SuccessCybersecuritySaas Applications
Featured Jobs
Consumer Web • Healthtech • Mobile • Social Impact • Telehealth
As a Part-Time Psychiatric Nurse Practitioner at Talkspace, you will provide mental healthcare, conduct psychiatric assessments, and manage treatment plans for patients using a video platform. You will enjoy flexibility with scheduling and be free from administrative tasks, while being part of a collaborative team focused on accessible mental healthcare.
Fintech • Software
As an Implementation Specialist, you will guide strategic Enterprise customers in integrating Plaid solutions. Your role includes managing technical projects, providing support, and ensuring successful onboarding, while collaborating with various teams at Plaid. You will act as a trusted advisor, addressing customer needs and improving their experience throughout the implementation lifecycle.
Top Skills:
APIsOauthProject ManagementWebhooks
Artificial Intelligence • Information Technology • Software
The Community Moderator will manage the Telegram community for GenLayer by ensuring a positive environment, responding to inquiries, enforcing guidelines, facilitating discussions, and collecting community feedback. They will support community initiatives and collaborate with the Community Manager while maintaining coverage across time zones.
Top Skills:
AIBlockchainCommunity ManagementDefiSmart ContractsTelegramWeb3
Artificial Intelligence • Software
As a Customer Success Manager, you will build customer relationships, manage post-sales activities, and ensure smooth installations and upgrades. You will collaborate with support engineers and account teams, handle customer inquiries, and advocate for their technical needs while maintaining high customer satisfaction.
Top Skills:
Enterprise SoftwareHpcLinuxNetworkingS3Storage
Blockchain • Fintech • Financial Services
As the Head of Customer Success at sFOX, you will lead client engagement efforts post-sale, ensuring high-quality service and onboarding for clients. Responsibilities include developing operational strategies, hiring and managing client success teams, collaborating with executives to refine processes, and maintaining performance metrics. You are expected to promote a quality client experience, introduce scalable service models, and foster relationships within a remote-first environment.
Real Estate
The Senior Strategy Specialist Infrastructure at CIM Group will manage infrastructure investment products, conduct market research, support product development, and collaborate with sales teams for effective client communications. The role requires travel for presentations and a deep understanding of infrastructure markets. The specialist will maintain strategy marketing materials and liaise between investment and distribution teams.
Top Skills:
Client CommunicationsCompetitive AnalysisFinancial AnalysisInfrastructure Investment ProductsInvestment StrategiesMarket ResearchPresentation SkillsProduct ManagementRelationship ManagementStrategy Marketing Materials
Artificial Intelligence • Computer Vision • Hardware • Robotics • Metaverse
The Technical Support Engineer will provide comprehensive support for Linux-based cluster management software, facilitate collaboration with development teams, conduct research and development, and become a subject-matter expert in various areas. They will assist customers with their cluster management and ensure the successful deployment of NVIDIA technologies.
Top Skills:
Ai AcceleratorsBeegfsCephFpgasGig-EGpfsGpusHpcInfinibandJupyterKubernetesLinuxLustreMl FrameworksOmni PathSparkWekaio
Top remote Companies in New York City, NY Hiring Customer Success Roles
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