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Top Remote Customer Success Jobs in Miami, FL
Healthtech • Software
The Onboarding Associate will facilitate the onboarding of primary care practices to the Elation platform, manage project schedules, ensure data transitions from previous EMRs, and collaborate with internal teams for successful customer integration.
Agency • Digital Media • Analytics • Consulting
The Account Supervisor at Seer Interactive will manage enterprise client accounts, collaborate with internal teams across various digital marketing disciplines, and drive strategies based on client goals. This role focuses on client retention, revenue growth, and effective communication among team members and clients, ensuring a holistic approach to marketing solutions.
Software • Business Intelligence
This role involves helping to train AI models by providing human feedback, specifically for domain-specific texts in Math. Responsibilities include evaluating the relevance and factuality of AI-generated content, crafting Math-related questions, and ranking responses from AI and Math experts.
Top Skills:
AIMath
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Artificial Intelligence • Software
As a Technical Support Engineer, you will diagnose and troubleshoot software issues for customers, manage escalations to engineering, provide on-call support, and create documentation for common issues. You'll work directly with customers and the engineering team to ensure timely resolution of technical challenges across various platforms.
Top Skills:
APIsHTTPJIRALinuxRestSQLUnixWorkatoZendeskZoom
Marketing Tech • Software
The Senior Customer Success Manager is responsible for driving customer adoption, satisfaction, and retention post-sale. This role involves developing account strategies, consulting with customers, renewing contracts, onboarding new clients, and facilitating feedback between customers and product management.
Big Data • Cloud • Information Technology • Marketing Tech • Mobile
The Senior Customer Success Manager will focus on maintaining strong relationships with large enterprise clients, driving revenue growth, and identifying cross-sell and upsell opportunities. Responsibilities include analyzing sales options, managing customer health metrics, providing support, and collaborating with internal teams to enhance customer engagement.
Software
The SaaS Tier 2 Support Specialist focuses on providing technical support related to payments for Newbook's platform. Responsibilities include managing client cases, investigating issues, collaborating with teams to resolve escalations, and serving as a payments subject matter expert. The role emphasizes customer service, communication skills, and the ability to troubleshoot complex payment-related problems.
Healthtech • Pharmaceutical
The Implementation Specialist at Amino Health is responsible for managing customer onboarding by developing implementation plans, gathering requirements, and ensuring timely launches. This role requires collaboration with various teams, providing expert guidance, and improving processes for customer satisfaction.
Computer Vision
The Customer Success Operations Specialist at UVeye will enhance operational efficiency, manage support escalations, and refine workflows to ensure seamless customer experiences. Responsibilities include maintaining Customer Success tools, driving process optimization, engaging with dealers, and collaborating with cross-functional teams.
Top Skills:
ChurnzeroGainsightSalesforceZendesk
Blockchain • Internet of Things • Cryptocurrency • NFT • Web3
As a DeFi Partner Success Manager at Aptos, you will build and maintain relationships with DeFi ecosystem partners, assist them with inquiries, and drive cross-functional collaboration across teams to enhance partnerships. You'll also stay updated on industry trends and manage partner information within the CRM.
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Top remote Companies in Miami, FL Hiring Customer Success Roles
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