Top Remote Customer Success Jobs in Miami, FL

The Product Support Specialist interacts with customers to provide support, gathers feedback for product improvement, and collaborates with internal teams to enhance user experience.

The Compliance Advisor at Drata will advise customers on compliance frameworks, assist with audit readiness, and share best practices for risk management.

The Customer Success Manager will foster customer relationships, drive product adoption, collaborate with teams for revenue growth, and provide insights for compliance journeys.

As Director of Technical Support Engineering at Samsara, you will lead a large team to deliver exceptional technical support, manage issue resolution, develop strategies to improve customer satisfaction, and optimize operations. You'll ensure seamless collaboration across teams and maintain a high operational standard while scaling support functions.

As a Cloud Support Engineer, you will resolve customer support issues related to SailPoint’s IdentityNow, ensuring high customer satisfaction post-implementation by collaborating with various teams.

Provide L1 support for Salesforce applications, troubleshoot issues, manage customer expectations, collaborate with development teams, and maintain expertise in Salesforce features and administration.

The Senior Customer Success Manager will enhance customer value from LogScale/Next-Gen SIEM products, focusing on retention and project success through relationship building and proactive support.

As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.

Manage relationships with partners, drive adoption of best practices, oversee customer lifecycle, and present data-driven insights to decision-makers for optimal product utilization.