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Top Remote Customer Success Jobs in Detroit, MI
AdTech • Automotive • Big Data • Consumer Web
As a Dealer Success Specialist at Edmunds, you will support dealer customers, ensuring their success with the company’s services. This includes onboarding, relationship-building, and performance monitoring, along with product training. You will collaborate with internal teams and handle customer issues, maintaining detailed documentation in Salesforce to achieve sales goals.
Top Skills:
ExcelSalesforce
Fintech • Financial Services
The Customer Success Manager will develop product expertise, maintain client relationships, drive growth in lending volumes, host trainings, analyze client data, and collaborate with internal teams to improve services. They will target veterinary practices and facilitate solutions tailored to their financial needs.
Healthtech
The Data & Business Analytics Lead will provide insightful data analysis to drive decision-making in the healthcare sector, design dashboards, work with internal stakeholders and clients, and support operations and finance teams with data-driven insights.
Top Skills:
LookerTableau
Featured Jobs
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
As a Coding Specialist, you will provide coding expertise, conduct audits, research industry updates, and collaborate with teams to enhance coding accuracy and compliance. Your role involves evaluating coding processes, optimizing product performance, and preparing related reports to support product development.
Fintech • Information Technology • Software • Financial Services
As a Technical Support Engineer II at Alloy, you will manage and resolve technical support cases, ensure client satisfaction, and enhance product knowledge. Your responsibilities include diagnosing issues, crafting documentation, leading customer communications, and collaborating with various teams to improve support processes.
Top Skills:
Rest
Software • Analytics • Hospitality
The Senior Enterprise Success Manager manages post-sale relationships with Enterprise clients, ensuring strong advocacy and maximizing client value through effective communication and conflict resolution. They handle complex client issues, coordinate with internal teams, and drive client success metrics, while maintaining in-depth knowledge of the IDeaS System and its applications in the hospitality and casino sectors.
Fintech • Healthtech • Software
The Patient Advocate serves as a liaison between patients and healthcare providers, managing incoming and outgoing calls about medical bills, utilizing the Cedar platform, handling escalations, and ensuring patient satisfaction regarding the billing process.
Cloud • Information Technology • Security • Software
As a Customer Success Manager, you will build and maintain customer relationships to drive product adoption and advocacy. This includes acting as a trusted advisor, educating customers, tracking health scores, and collaborating cross-functionally. Your role will be integral in supporting customers' success and engaging with various teams to ensure retention and expansion opportunities.
Top Skills:
Risk Cloud
Computer Vision • Gaming • Software • Virtual Reality • Web3 • Metaverse
As a member of the Developer Engagement Team, you will assist in resolving escalations, manage communication between Roblox staff and creators, maintain documentation of customer interactions, and dedicate around 40 hours weekly to support the Roblox developer community.
Top Skills:
Roblox Studio
Healthtech • Social Impact • Software
As a Client Support Specialist at Grow Therapy, you will assist and educate clients and therapists on the platform while troubleshooting technical issues. Your role involves advocating for clients, ensuring they feel supported, and helping improve the service by identifying root causes of issues. You'll work independently in a remote setting and meet quantitative metrics related to customer interactions.
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Top remote Companies in Detroit, MI Hiring Customer Success Roles
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