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Top Remote Customer Success Jobs in Detroit, MI
Big Data • Cloud • Information Technology • Software • Database • Analytics • Big Data Analytics
The Senior Manager, Professional Services will lead the Professional Services team at Starburst for the East Coast, ensuring high-quality delivery of data analytics services. Responsibilities include team development, customer engagement, practice development, and cross-functional collaboration to enhance service offerings and ensure customer satisfaction.
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
As a Live Scan Review Specialist, you will perform scan reviews of digital impressions, provide feedback to dental practice clients, and collaborate with team members to enhance service delivery, leveraging your CAD/CAM expertise and dental knowledge in a fast-paced environment.
Top Skills:
3ShapeCad/Cam
Artificial Intelligence • Software • Database
The Customer Success Manager will manage relationships with strategic customers, ensuring successful onboarding and utilization of Flatfile’s platform while uncovering upsell opportunities. Responsibilities include nurturing prospects during the sales cycle and providing ongoing support to maximize product engagement and customer satisfaction.
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Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The Customer Experience Advisor at Qualtrics is responsible for delivering program consulting services, guiding clients on CX programs through strategic roadmaps, measurement strategies, and customer journey mapping. This role involves collaborating with clients, leveraging CX expertise, managing engagements, and analyzing data to drive continuous improvement and operational efficiencies.
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Product Support Representative will provide exceptional technical support for the Reclaim platform, using tools such as Intercom and Zoom. Responsibilities include troubleshooting issues, communicating with customers, documenting feedback, and driving projects to enhance customer experience while aiming for high satisfaction scores.
Big Data • Cloud • Software • Generative AI • Big Data Analytics
The Commercial Customer Success Manager will oversee the entire client journey, from onboarding to renewal. Responsibilities include conducting business reviews, monitoring account health, developing strategies for adoption, and partnering with sales and product teams to enhance customer value and drive growth.
Healthtech • Information Technology • Software • Telehealth
As a Provider Experience Specialist at Zocdoc, you will deliver exceptional customer service to healthcare provider accounts, upsell features, and offer tailored solutions. You will foster authentic connections and ensure that providers can easily access the benefits of Zocdoc's platform.
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
As a Customer Support Associate, you will help users resolve issues related to their accounts through live chats and emails. This role requires strong problem-solving skills, exceptional written communication, and the ability to work in a fast-paced environment. You must also have flexible availability, as the role requires support across weekends and holidays.
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager is responsible for managing relationships with insurance clients, ensuring service excellence, and overseeing financial performance. They will engage with cross-functional teams to meet client needs, deliver business reviews, and advocate for client interests within the company.
Top Skills:
Business Intelligence ToolsCrm SoftwareGoogle SuiteHubspotSalesforce CRMSigma
Data Privacy
Osano invites talented individuals interested in data privacy to connect for future job openings, emphasizing alignment with their mission and values. Potential roles vary across areas like Customer Support, Sales, and People Operations, with opportunities for personal and professional growth in a fully remote environment.
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