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Top Remote Customer Success Jobs in Detroit, MI
Information Technology • Consulting
As a Lead Accessibility Training Specialist, you will deliver accessibility training and ensure compliance with Section 508 Standards. Responsibilities include facilitating webinars, developing training materials, conducting compliance testing, and collaborating with teams to assess accessibility within ICT products.
Artificial Intelligence • Marketing Tech • Mobile • Software
The Customer Success Manager will manage enterprise customer relationships, driving marketing strategies and advising on best practices. They will forecast revenue, develop success plans, and communicate effectively with customers to ensure satisfaction and expand product usage.
Top Skills:
Salesforce
Artificial Intelligence • Professional Services • Software • Analytics
Client Success Managers (CSMs) ensure effective client engagement with SaaS products, facilitating training, onboarding, and product adoption. They analyze client usage, deliver presentations, and maintain strong relationships to enhance customer satisfaction.
Top Skills:
SaaS
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Edtech
Securly promotes a dynamic and inclusive work environment, seeking to gather talent for future positions in various departments. Applicants are encouraged to highlight their skills and interests for consideration as opportunities arise, contributing to innovative student wellness and AI products in the EdTech sector.
Software
Walnut is seeking individuals interested in improving financial access to healthcare. The role may involve contributions to a fintech platform that assists patients in managing medical bills via small monthly payments, with a focus on increasing affordability and revenue for healthcare providers.
Software
As a Customer Success Manager at Versapay, you will manage customer relationships, ensuring successful onboarding and long-term adoption. You'll develop strategic account plans to drive growth and retention while advocating for customer needs with internal teams. The role requires resolving customer issues and proposing improvements to the overall customer experience.
Database
The Contracts Specialist manages the contract lifecycle, collaborating with Sales and Customer Support to draft and review customer contracts. They ensure compliance and monitor contract terms while identifying risks and proposing mitigation strategies. This role also involves working with various stakeholders to facilitate successful sales outcomes.
Top Skills:
SalesforceSpotdraft
Cannabis • HR Tech
The Customer Support Specialist will provide high-quality support for Wurk's HRIS product, resolving customer issues related to UKG Workforce Ready. They will focus on delivering solutions, managing caseloads, and leveraging resources to enhance customer satisfaction while building relationships with clients.
Top Skills:
SalesforceUkg Workforce Ready
Big Data • Cloud • Information Technology • Software • Analytics
As a Manager of Customer Success, you'll lead a growing team responsible for driving product adoption and customer retention while enhancing service quality. You'll develop strategies, mentor team members, handle customer escalations, and leverage data for decision-making, ensuring alignment with business goals.
Big Data • Analytics
The Contracts Specialist manages the contract lifecycle by drafting, reviewing, and finalizing various contracts, ensuring compliance with policies and legal standards while collaborating with Sales and Customer Support teams. They identify and assess contractual risks and maintain contract data efficiently using CRM and CLM platforms.
Top Skills:
SalesforceSpotdraft
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