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Top Remote Customer Success Jobs in Detroit, MI
Artificial Intelligence • Software
The Customer Success Manager at DeepJudge will be responsible for onboarding clients, managing relationships, leading training sessions, resolving issues, providing insights, and ensuring client satisfaction and growth by identifying upsell opportunities.
Fintech • Financial Services
The Digital Support Specialist is responsible for providing support to clients by handling inbound calls, processing account onboarding applications, resolving customer issues, and ensuring compliance with service agreements. This role requires strong communication skills and the ability to work flexibly in a dynamic environment.
Information Technology • Internet of Things • Marketing Tech
The Senior Customer Support Specialist provides expert support for escalated product tickets and assists Customer Support Representatives in resolving technical problems. This role includes troubleshooting, managing escalated cases, conducting follow-ups with clients, and submitting knowledge drafts to help improve support processes.
Top Skills:
Computer Science
Featured Jobs
Automotive • Software
As a Customer Operations Lead at Roadie, you will lead a team to ensure customer success for strategic accounts, resolving inquiries, optimizing processes, and enhancing service quality through collaboration and data analysis.
Software • Database
The Customer Training & Adoption Specialist will design and deliver customer training programs to enhance adoption and proficiency in Swiftly's solutions. Responsibilities include creating a dynamic curriculum, facilitating training sessions, leading internal enablement on new products, and developing educational resources to support customer engagement and satisfaction.
Business Intelligence • Consulting
The Proposal Specialist will support the Tidal Basin proposal services team by developing winning proposals, conducting competitive research, managing proposal content, and collaborating with various teams for effective proposal execution. Responsibilities include writing and editing proposals, creating compliance matrices, and maintaining proposal libraries.
Top Skills:
Adobe IndesignExcelMicrosoft PowerpointMicrosoft Word
Artificial Intelligence • Big Data • Healthtech • Database • Business Intelligence
The Senior Customer Success Manager at H1 will engage with major clients, ensuring successful onboarding and ongoing value realization from the H1 platform. Responsibilities include training clients, conducting business reviews, tracking metrics, and collaborating with internal teams to address client needs and drive engagement.
Software • Manufacturing
The Customer Success Implementation and Technical Specialist is responsible for configuring Unifize applications, providing technical support and training to customers, managing implementation processes, and gathering feedback to improve the product. The role requires expertise in quality management and experience working in ISO and FDA-regulated environments.
Healthtech
The Client Success Executive at Arine is responsible for managing client relationships, ensuring they achieve their goals with the company's healthcare technology platform. This includes overseeing client onboarding, operational metrics, and collaborating with internal teams to enhance services based on client feedback and needs.
Healthtech
The Coding Compliance Audit & Education Specialist audits medical records for adherence to coding regulations, prepares audit reports, provides educational training to providers, and ensures compliance with federal and state laws regarding coding practices. Effective communication and independent work skills are essential.
Top Skills:
CptHcpcsIcd-10
Top remote Companies in Detroit, MI Hiring Customer Success Roles
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