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Top Remote Customer Success Jobs in Detroit, MI
AdTech • eCommerce
The Student Success Manager at GO! Coaching focuses on engaging and supporting students in their growth journey. Responsibilities include onboarding, personalized support, managing student communications, and fostering community engagement. The role emphasizes accountability and reducing attrition by ensuring students are committed to their success.
Software • Telehealth
The Implementation Specialist at DoseSpot is responsible for assisting newly signed customers with onboarding processes, serving as the primary point of contact during implementation, and ensuring customer satisfaction. This includes coordinating technical integrations, creating training materials, responding to customer inquiries, and reporting on project progress.
Top Skills:
Salesforce
Software
As a Customer Success Manager at Posit, you will engage with enterprise accounts to increase product adoption and retention. Your role includes educating customers about products, managing renewals, and collaborating with sales for account expansions. You will represent customer feedback to influence the product roadmap and support diverse client needs in the data science field.
Top Skills:
PythonR
Featured Jobs
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Featured
Featured
Cloud • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Manager will advocate for customer needs, ensure efficient deployments, conduct business reviews, and collaborate with Sales for expansion opportunities. They will manage a book of customers and work across teams to meet business objectives.
Top Skills:
Cloud ServicesNetworkingSecurity
Edtech
As a Tier 1 Support specialist, you'll provide customer service and technical assistance to K-12 School Districts, manage inquiries through multiple channels, troubleshoot various technical issues, and escalate unresolved problems while maintaining high customer satisfaction.
Top Skills:
ItNetworking
Edtech
As a Tier 1 Support specialist at Securly, you will provide technical assistance and customer service to K-12 School Districts by managing inbound inquiries and resolving technical issues. You will handle calls, tickets, and escalate issues when necessary to maintain a high level of customer satisfaction.
Top Skills:
ItNetworking
Edtech
As a Tier 1 Support specialist at Securly, you will provide technical support to K-12 School Districts, managing inbound support requests via phone, chat, and email. Your role includes troubleshooting technical issues, escalating unresolved problems, and maintaining a high level of customer satisfaction. This position offers the opportunity to develop foundational technical skills in a supportive environment.
Top Skills:
ItNetworking
Information Technology • Software
The Customer Support Specialist at Cordance will provide exceptional customer service and technical support for the WebPresented platform. Responsibilities include troubleshooting software issues, guiding customers through solutions, educating them on product features, and collaborating with internal teams to enhance the customer experience.
Top Skills:
CRMSaaS
Software
This role in SUSE's Customers for Life organization focuses on maximizing customer value from SUSE products through support, training, and customer success programs while fostering strong customer relationships and innovation.
Top Skills:
Suse Linux Enterprise
Software
The Customer Success Director is responsible for ensuring customer satisfaction and maximizing ROI with Fairmarkit solutions. Key duties include building relationships, executing customer success plans, driving adoption through training, and maintaining retention and growth of customer accounts. The role requires strong communication skills and experience in enterprise procurement and SaaS.
Edtech • Information Technology • Other
The Client Success Manager I at Degreed is responsible for ensuring clients maximize the value of the learning platform by developing action plans, driving adoption, and identifying renewal and upsell opportunities. The role involves managing client relationships, providing strategic consulting, and collaborating with internal teams to enhance client experiences.
Top Skills:
GainsightGongSalesforce
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Information Technology • Marketing Tech • Social Media
The Fraud Detection Analyst will analyze customer accounts for signs of fraudulent activity, make outbound calls to validate orders, and review documentation for fraud signs. This role requires critical thinking and strong communication skills to manage customer interactions and resolve issues quickly while minimizing company losses.
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