Top Remote Customer Success Jobs in Detroit, MI

As a Customer Success Manager at Jungle Scout, you will drive customer renewals and expansion opportunities, ensuring maximum value from the platform. You'll provide excellent customer service, analyze usage patterns for growth, onboard new customers, and prepare success metrics reports while fostering long-term relationships.

The Enterprise RCM Client Advisor is responsible for managing RCM operations for enterprise medical practice clients. Key responsibilities include serving as the main point of contact for clients, analyzing RCM KPIs, conducting audits, and collaborating with internal teams to enhance service delivery. This role requires excellent communication and analytical skills, along with a strong background in revenue cycle management.

As a Technical Customer Success Manager, you'll engage with clients to ensure successful use of the Grip Platform in securing SaaS applications. Responsibilities include managing projects, gathering client feedback, working on customer renewals, and presenting product features, all aimed at enhancing client satisfaction and retention.

The Client Solutions Specialist is responsible for providing exceptional customer service, engaging potential sales opportunities, and managing client communications through CRM. Duties include inbound and outbound sales activities, collaborating with departments, and maintaining a high volume of client interactions. The role requires strategic thinking, analytical skills, and strong organizational capabilities.

The CX Knowledge Manager will oversee Manychat’s external knowledge base, enhancing user enablement through effective content management and strategy development. Responsibilities include creating user-friendly guides, localizing content for global audiences, and utilizing analytics to optimize resources. The role requires collaboration with Product and Customer Support teams to ensure content alignment with user needs and product updates.

The Customer Data Specialist will create reporting solutions using business intelligence platforms like Sisense and Microsoft Power BI, manage data migration projects, and contribute to customer satisfaction by supporting both customers and the Customer Success team in a fast-paced environment.

As an Associate at Portage Point Partners, you will tackle financial, operational, and strategy challenges by developing solutions and implementing plans throughout the business lifecycle. Responsibilities include analyzing financial statements, creating liquidity forecasts, preparing executive reports, conducting due diligence, and supporting business development efforts in a collaborative team environment.