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Top Remote Customer Success Jobs in Buffalo, NY
Software
As a Senior Customer Success Manager, you will manage a portfolio of non-profits, drive product adoption, resolve issues, and enhance customer satisfaction.
Top Skills:
CrmsDigital MarketingGoogle AnalyticsMeta PixelSaaS
Software
The Customer Success Engineer serves as a trusted advisor, guiding customers in achieving success with Cribl solutions through engagement and advocacy.
Top Skills:
AWSAzureData EngineeringDatadogElasticGCPIt OperationsLogsMetricsObservabilitySecuritySnowflakeSplunk
Edtech • Fintech • Social Impact
The Client Success Manager will manage B2B client relationships, optimize onboarding, drive user adoption, and support revenue growth initiatives.
Top Skills:
B2B SaasHr TechInformation SystemsSaas Onboarding
Featured Jobs
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Featured
Information Technology • Legal Tech
The Customer Support Specialist will assist customers via live chat, email, and phone, resolving their issues and providing training on the software while ensuring customer satisfaction and product adoption.
Top Skills:
ExcelGoogle ProgramsGoogle SheetsMS Office
Artificial Intelligence • Software • Generative AI
Manage 30-50 commercial customer accounts, drive renewals, enhance product adoption, and serve as a product expert while collaborating with internal teams to deliver excellent customer experiences.
Top Skills:
SaaS
Information Technology • Software
The Technical Support Engineer will provide tier 1-2 support, perform software upgrades, monitor server health, and document support processes while collaborating with client IT teams.
Top Skills:
AWSIisSQL ServerWindows
Big Data • Cloud • Software • Analytics
Provide technical assistance for Calix customers, troubleshoot network issues, document solutions, collaborate with teams, and maintain customer satisfaction.
Top Skills:
CiscoDhcpDnsEthernetIpfixIpv4Ipv6JuniperLinuxNetworking ProtocolsPythonSalesforceShell ScriptingSnmpTcp/Ip
Healthtech • Software • Telehealth
The RCM Optimization Specialist will review client documentation, monitor metrics, conduct audits, and communicate with teams to optimize client success in healthcare IT.
Top Skills:
Boost ProcessesMedical Office WorkflowRcm Standard Settings
Cloud • Software
The Implementation Specialist coordinates project implementation, provides technical support, manages customer onboarding, and ensures high-quality customer service at Ooma.
Top Skills:
DhcpNetworking FundamentalsSaaSTcp/IpVpn
Information Technology • Consulting
As a Customer Care Specialist, provide exceptional phone support, resolve customer inquiries, and maintain high satisfaction in a fast-paced remote environment.
Top Skills:
Call Center TechnologyCommunication SoftwareRemote Work Tools
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