Top Customer Success Jobs in Philadelphia, PA

The Customer Success Manager is responsible for ensuring customer loyalty and adoption of Trellix's cybersecurity solutions. This role involves consulting with clients, driving product utilization, recommending specific solutions, and managing client renewal and retention. The CSM serves as the primary post-sale contact and collaborates across various teams to ensure customer satisfaction.

As a Customer Success Manager at Triple Whale, you will manage relationships with enterprise clients, advise on marketing strategies, and implement tailored success plans. You will collaborate with teams to drive account growth, lead client meetings, analyze customer usage for forecasts, and contribute to improving the customer experience.

The Customer Success Manager will manage the full campaign life cycle for digital products, focusing on programmatic advertising. This role involves client support, collaboration with operations teams, identifying urgent situations, and crafting strategic solutions for clients. Training and mentoring team members on best practices is also a key responsibility.

The Customer Success Executive will enhance customer satisfaction and drive revenue growth by managing client relationships, overseeing project delivery, and providing innovative solutions. Responsibilities include account management, conducting business reviews, and ensuring contract renewals, while acting as a strategic advisor to clients and engaging with internal teams to address customer needs.

As a Customer Success Manager at Glia, you'll manage strategic relationships with key clients, provide direction on utilizing the platform, create performance reports, and collaborate across teams for optimizing client experiences and driving value with SaaS solutions.

The Customer Success Manager at ImPACT Applications will focus on ensuring customer satisfaction, adoption, and retention for clinical accounts. Responsibilities include engaging with customers, driving revenue growth, converting customers to a new SaaS model, and advocating for customer needs. Regular communication and relationship management are key aspects of the role, aimed at nurturing strategic partnerships in the healthcare sector.

As a Customer Success Manager at ImPACT Applications, you will oversee school and sports accounts, ensuring customer satisfaction and retention through proactive engagement, digital campaigns, and data analysis. Your role includes managing a high volume of accounts, advocating for customer needs, and working closely with the marketing team to drive revenue retention and expansion.

The Client Success Assistant will manage calendars, track deliverables, conduct research, and coordinate communication among team members and clients. This role requires strong organizational skills and the ability to work independently.