Top Customer Success Jobs in New York City, NY
As a Customer Success Manager at Rinsed, you will onboard, engage, and retain customers while ensuring they receive maximum value from the Rinsed platform. Your responsibilities include executing the customer journey, advising clients on best practices, gathering product feedback, and managing customer support escalations. A focus on building customer relationships and driving product adoption is essential.
As a Customer Success Manager, you will support Northbeam's enterprise customers, enhance retention, and minimize churn. You'll provide onboarding setup support, manage stakeholder coordination, and analyze customer usage data. You'll also work with internal teams to resolve technical issues and improve customer engagement and success.
The Senior Customer Success Manager will lead the onboarding process for clients, ensuring the effective use of DISCO products to meet their goals. They will collaborate with sales, services, and product teams, manage client relationships, advocate for client needs, and drive account success through upselling and event planning.
As a Customer Support Specialist, you will provide high-touch service by creatively resolving customer issues, ensuring great experiences despite challenges, and supporting individuals through a complex system. Strong communication skills and attention to detail are crucial in this fast-paced role based in an office environment.
The Senior Customer Success Manager will drive positive outcomes for customers by managing their entire journey from onboarding to activation and upsell, ensuring they receive exceptional value and advocating for their needs to product teams. The role emphasizes building long-term partnerships rather than transactional relationships, amid an exciting environment focused on AI applications.
Beacon Digital invites those interested to submit a general interest form for potential future roles. The company emphasizes a collaborative workplace culture and is dedicated to helping B2B companies improve marketing efficiency and lead generation through a broad range of services, including digital marketing strategies, SEO, and email marketing.
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The Senior Associate of Client Success will manage new and existing client accounts, ensuring successful execution of digital campaigns from kickoff to completion. Responsibilities include media planning, client communication, coordination with cross-functional teams, and delivering exceptional client experiences.
As a Customer Success Manager, you'll build and manage relationships with clients, utilize data analytics to enhance product recommendations, and ensure client accounts are optimized for success. You'll also create and manage performance dashboards tailored to client needs and support ongoing development requests.
In this role, you will manage and enhance customer relationships by identifying at-risk customers, resolving contract issues, and implementing strategies to improve retention and satisfaction. You'll negotiate solutions, communicate empathetically, and advocate for customer perspectives within the company to drive loyalty and positive experiences.
The Senior Customer Success Manager at Venn will act as a primary contact for clients, driving platform adoption and ensuring successful execution of campaigns. Responsibilities include managing client relationships, providing training, tracking engagement, and enhancing partnership through data insights while collaborating with cross-functional teams.
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