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Top Customer Success Jobs in New York City, NY
The SaaS Customer Success Director will manage customer onboarding, retention, and growth at QuartzBio, shaping customer strategies and leading transformational projects. This role involves building executive relationships, facilitating collaboration between teams, and overseeing customer feedback to enhance service delivery. Additionally, the Director will ensure customer satisfaction through effective issue resolution and metrics monitoring.
The Customer Success Manager will manage relationships with Enterprise clients, oversee project implementations, identify growth opportunities, and ensure client satisfaction. Responsibilities include collaborating with internal teams, employing data-driven insights, managing renewals, and contributing to best practices development.
The Care Coordinator at Unite Us supports clients by utilizing the Unite Us Platform to deliver high-quality care services. Responsibilities include conducting assessments, facilitating resource allocation, and providing follow-ups to ensure effective communication between clients and service providers.
As an Instructional Designer at Suki, you will create and develop training materials for customers, collaborate with various teams, and ensure the effectiveness of instructional strategies tailored to healthcare providers.
As an EA - Client Services Specialist I at NGP VAN, you will support political campaigns, unions, and nonprofits by leveraging technology for compliance and fundraising. You will need strong communication skills and a keen attention to detail while administering tools like NGP8 and EveryAction.
The Customer Success Executive is responsible for managing relationships with clients, addressing their needs, and guiding them through service offerings. They work closely with sales and marketing teams to drive growth, manage invoicing processes, and improve customer satisfaction while ensuring communication and training.
Pillar is interested in expanding their team and welcomes talent to apply for future opportunities that fit their experience. They focus on providing an interview intelligence platform to help organizations hire the right talent efficiently and equitably.
The Senior Associate at Portage Point Partners will tackle financial, operational, and strategic challenges, working across investment banking and performance improvement engagements. Responsibilities include analyzing financial statements, preparing executive reports, developing financial models, and supporting business development efforts within a collaborative environment.
As the Customer Communications Strategist at Guideline, you will oversee all customer-facing communications, manage the communications calendar, and collaborate with various teams to enhance customer experience. This includes developing messaging strategies, analyzing performance metrics, and driving process improvements to ensure effective and timely communication.
As a Demo Solutions Specialist, you will provide technical support for platforms supporting revenue enablement, oversee demo sandboxes for industry segments, manage RFx knowledge base, and collaborate on sales tech implementations while reporting on project management metrics.
Top Companies in New York City, NY Hiring Customer Success Roles
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