Top Operations Jobs in Nashville, TN

The Onsite Supervisor oversees daily operations at customer facilities, ensuring excellent service delivery, managing recruitment processes, and maintaining compliance with operational standards. They build relationships with clients, analyze booking reports, manage timekeeping for payroll accuracy, and track employee performance to meet customer satisfaction. Additionally, they support safety protocols and communicate status updates to the leadership team.

The Real-Time Analyst will manage the scheduling of agents, analyze real-time data to ensure optimal staffing levels, and provide performance reports to key stakeholders. This role entails monitoring daily attendance, coding exceptions, supporting users, and conducting audits to ensure data accuracy.

As a Human Operations Coordinator, you will support the Customer Experience function by managing employee onboarding and offboarding processes, ensuring compliance, maintaining employee records, and enhancing overall employee engagement through collaborative projects.

The Operations Manager oversees the operations of one or more locations, managing team performance, customer service, financials, maintenance, and safety. Responsibilities include scheduling shifts, hiring and training staff, implementing budgeting processes, conducting safety audits, and ensuring Metropolis's standards of customer service are upheld. This role requires effective communication with team members and customers while promoting safe work practices.

The Vice President of Valet Service will oversee valet services, drive performance, enhance customer satisfaction, and ensure compliance with standards. Responsibilities include strategic planning, operational management, developing SOPs, training programs, and monitoring performance metrics.