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Top Customer Success Jobs in Nashville, TN

7 Days Ago
Nashville, TN
Remote
62 Employees
95K-105K Annually
Entry level
62 Employees
95K-105K Annually
Entry level
Edtech
The Customer Success Manager at Informed K12 will oversee project implementations, enhance client relationships, design strategies for scalable solutions, manage risks, and ensure the realization of value for school districts. This role emphasizes a consultative approach involving stakeholder engagement and transformation guidance.
5 Days Ago
Nashville, TN
Remote
300 Employees
80K-90K Annually
Mid level
300 Employees
80K-90K Annually
Mid level
Computer Vision • Mobile • Productivity • Software
As a Customer Success Manager at FORM, you will oversee customer onboarding, provide training, support, and actionable insights on the GoSpotCheck platform. You will build relationships with stakeholders, manage projects, and communicate our value to customers, ensuring their continued engagement and satisfaction throughout their lifecycle.
Top Benefits:
401-K
Company Equity
Customized Development Tracks
+21 More
6 Days Ago
Nashville, TN
Remote
114 Employees
Mid level
114 Employees
Mid level
Information Technology • Consulting
As a Client Success Manager, you will ensure client success by aligning services with business objectives, fostering relationships, monitoring account health, and optimizing services. You will also drive satisfaction, manage renewals and upselling opportunities, and analyze client feedback to enhance service quality.
4 Days Ago
Nashville, TN
Remote
28 Employees
120K-135K Annually
Senior level
28 Employees
120K-135K Annually
Senior level
Healthtech
The Customer Success Manager enhances customer experience by managing customer success workflows, overseeing ticketing processes, and providing training. This role collaborates with multiple teams to resolve customer pain points and manages vendor relationships to ensure optimal product utilization.
6 Days Ago
Nashville, TN
Remote
640 Employees
Senior level
640 Employees
Senior level
Marketing Tech • Software • Analytics
As the Senior Manager of Customer Success, you will lead a team of Customer Success Managers, ensuring high customer satisfaction and driving ROI from the Iterable platform. You will foster relationships with customers, identify growth opportunities, and develop strategic initiatives to enhance customer retention. The role involves managing team performance, creating training materials, and collaborating with various departments to address customer needs effectively.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+53 More
6 Days Ago
Nashville, TN
Remote
234 Employees
Junior
234 Employees
Junior
Cybersecurity
The Customer Success Manager will oversee customer onboarding, training, support, and technical enablement while managing relationships with key stakeholders to ensure customer satisfaction and project deliverables.
3 Days Ago
Nashville, TN
Remote
327 Employees
Mid level
327 Employees
Mid level
Software
As a Customer Success Manager at Posit, you'll enhance adoption and retention of our data science tools by educating users, managing renewals, collaborating with sales, and representing customer feedback to inform product development. You’ll also work closely with the Solutions Engineering team to implement our professional products.
Top Benefits:
401-K
401-K Matching
Company Equity
+22 More
367 Employees
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Associate Director will manage customer relationships, ensuring effective adoption of CommerceIQ's platform. Responsibilities include understanding customer needs, managing advertising budgets, performing data analysis for strategic insights, and collaborating with internal teams. This role requires strong communication skills and experience with enterprise-level retail media campaigns.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
5 Days Ago
Nashville, TN
Remote
196 Employees
Senior level
196 Employees
Senior level
Cloud • Software • Database
As a Customer Success Manager, you will deliver elite experiences by owning customer relationships, ensuring retention and satisfaction, managing onboarding, and analyzing feedback. You will collaborate across teams, promoting customer-centric initiatives and advocating for product improvements while leveraging data insights to drive customer health metrics.
4 Days Ago
Nashville, TN
Remote
79 Employees
90K-105K Annually
Senior level
79 Employees
90K-105K Annually
Senior level
Healthtech • Other
As a Customer Success Manager at Cartwheel, you will build relationships with Arizona school districts, driving their success and ensuring excellent collaboration with the Cartwheel team. Your role involves managing school district partnerships, providing strategic guidance, and working closely with clinical leads to support mental health initiatives. You will contribute to developing the program and ensure alignment with statewide educational goals.
4 Days Ago
Nashville, TN
Remote
346 Employees
Mid level
346 Employees
Mid level
Information Technology
As a Customer Success Manager at NavVis, you will drive customer engagement and success for large enterprise clients by facilitating product adoption, providing training, and acting as a bridge between customer feedback and product development. You will coordinate marketing activities, enhance workflows, and strengthen client relationships through proactive problem-solving and consultation.
4 Days Ago
Nashville, TN
Remote
70 Employees
Senior level
70 Employees
Senior level
Real Estate
As an Enterprise Customer Success Manager, you will manage relationships with Enterprise and large mid-market customers, drive customer adoption, identify growth opportunities, and minimize churn. You will provide actionable insights, collaborate with cross-functional teams, and mentor junior Customer Success Managers while ensuring compliance with company best practices.
5 Days Ago
Nashville, TN
Remote
18 Employees
Senior level
18 Employees
Senior level
Information Technology • Legal Tech • Software
The Director of Client Success will oversee customer strategies to enhance satisfaction and growth, lead the Client Success team, ensure effective onboarding and user training, and collaborate with various internal teams. Key responsibilities include developing client relationships, defining key performance metrics, and implementing best practices for exceptional client experiences.
4 Days Ago
Nashville, TN
Remote
114 Employees
135K-165K Annually
Senior level
114 Employees
135K-165K Annually
Senior level
Artificial Intelligence • Healthtech • Software
As an Enterprise Customer Success Manager at Suki, you will lead the implementation and adoption of AI voice solutions, maintaining strong client relationships and ensuring success metrics are achieved. Responsibilities include onboarding, performance reviews, and collaborating with internal teams to enhance user satisfaction.
7 Days Ago
Nashville, TN
Remote
244 Employees
91K-133K Annually
Senior level
244 Employees
91K-133K Annually
Senior level
Software
The Enterprise Customer Success Consultant at SeekOut will manage the entire customer journey for the Grow platform, focusing on onboarding, training, retention, and product adoption. They will track success metrics, lead customer transitions, and provide consulting for continuous improvement.
5 Days Ago
Nashville, TN
Remote
139 Employees
Senior level
139 Employees
Senior level
Artificial Intelligence • Consumer Web • HR Tech • Other
As a Customer Success Manager at Netomi AI, you will work closely with strategic customers to drive product adoption and satisfaction. Your role includes acting as a trusted advisor, conducting product demonstrations, and collaborating across internal teams to meet customer needs while maintaining accurate records of client interactions.
3 Days Ago
Nashville, TN
Remote
44 Employees
100K-125K Annually
Mid level
44 Employees
100K-125K Annually
Mid level
Other • Software • Virtual Reality
As a Strategic Customer Success Manager, you will manage the post-sales process for enterprise customers, providing onboarding, program management, and maintaining strong relationships. You'll analyze customer data to enhance value, advocate for customer needs internally, and track customer health and success milestones. Traveling to meet customers may be required, along with proposal of innovative ideas to improve customer experience.
4 Days Ago
Nashville, TN
Remote
24,000 Employees
Expert/Leader
24,000 Employees
Expert/Leader
eCommerce • Fintech • Payments
The Senior Customer Success Manager will be responsible for proactive communication with customers, ensuring retention, developing long-term relationships, collecting feedback for product teams, and supporting projects for customer success. The role involves collaboration with sales and support groups to enhance customer experience and optimize the use of product features.
Top Benefits:
401-K
Company Outings
Dental Insurance
+14 More
4 Days Ago
Nashville, TN
Remote
2,700 Employees
68K-104K Annually
Senior level
2,700 Employees
68K-104K Annually
Senior level
Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager at Q2 is responsible for building and maintaining relationships with Tier I clients, overseeing contract renewals, and ensuring client satisfaction with Q2's Digital Banking software. They will analyze client needs, identify opportunities for cross-selling, and participate in events to represent Q2, all while adhering to company policies regarding security and privacy.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
6 Days Ago
Nashville, TN
Remote
312 Employees
Mid level
312 Employees
Mid level
Healthtech
The Customer Success Advisor at PerfectServe manages customer relationships, drives system utilization and user satisfaction, collaborates with clients for process improvements, and resolves escalated issues. The role requires building strong connections with clients and internal teams, ensuring optimal use of PerfectServe's solutions, and leading retention initiatives while understanding clinical workflows.
Top Benefits:
401-K
Company Outings
Dental Insurance
+12 More
7 Days Ago
Nashville, TN
Remote
683 Employees
Entry level
683 Employees
Entry level
AdTech • eCommerce
The Client Success Representative at INFUSE is responsible for building strong client relationships, ensuring the timely delivery of solutions, and communicating progress on initiatives. This role involves identifying growth opportunities, assisting with client requests, and performing various administrative and operational tasks in a dynamic environment.
4 Days Ago
Nashville, TN
Remote
86 Employees
Junior
86 Employees
Junior
Information Technology • Professional Services
The Customer Success Manager at Athennian will advocate for clients, develop success plans, analyze metrics, and improve client engagement. Responsibilities include building relationships, driving retention, identifying growth opportunities, and managing escalations. The role emphasizes collaboration, communication, and a proactive approach to customer needs in a B2B SaaS environment.
4 Days Ago
Nashville, TN
Remote
121 Employees
Mid level
121 Employees
Mid level
Healthtech
The Strategy & Operations Manager, Client Success will collaborate with CS leadership to enhance team effectiveness by managing annual planning, performance metrics, operational needs, and reducing administrative tasks. This role involves capacity modeling, setting quotas, establishing operational cadences, building customer health models, and developing processes to drive client launches and satisfaction while ensuring client retention and expansion.
Top Benefits:
Health Insurance
4 Days Ago
Nashville, TN
Remote
89 Employees
Senior level
89 Employees
Senior level
Other
As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their adoption of the product and identifying growth opportunities. You'll work cross-functionally to resolve client issues and document interactions using tools like Salesforce and Asana, providing data insights and feedback to enhance processes while mentoring entry-level team members.
Top Benefits:
Remote Work Program
4 Days Ago
Nashville, TN
Remote
325 Employees
Mid level
325 Employees
Mid level
Software
The CS Operations Analyst accelerates the presale phase by converting requests into executable customer orders and managing contract reviews. Responsibilities include reviewing documents, suggesting process improvements, and collaborating with internal teams to enhance efficiency. The analyst also develops expertise in relevant tools and is proactive in documentation and training.
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