Get the job you really want.

Top Customer Success Jobs in Nashville, TN

Yesterday
Nashville, TN
Remote
122 Employees
80K-95K Annually
Junior
122 Employees
80K-95K Annually
Junior
Software
As a Customer Success Manager at nTop, you will help drive customer adoption and growth, leading engagement activities and serving as the main point of contact. You will analyze customer health, ensure renewals, and gather customer feedback for the Product team while collaborating with internal teams to enhance customer satisfaction.
4 Days Ago
Nashville, TN
Remote
185 Employees
Entry level
185 Employees
Entry level
Healthtech
The Customer Success Executive is tasked with ensuring client satisfaction and retention, addressing customer issues, and facilitating communication between customers and internal teams to optimize product usage and client experience.
4 Days Ago
Nashville, TN
Remote
Senior level
Senior level
Software
The Senior Manager, Customer Success will oversee operations for strategic customer accounts, guiding the Customer Success team to enhance customer engagement and satisfaction. Key responsibilities include driving retention strategies, analyzing portfolio health, mentoring team members, and collaborating with sales for expansion opportunities.
2 Days Ago
Nashville, TN
Remote
14 Employees
Senior level
14 Employees
Senior level
Other
As a Senior Customer Success Manager at Solsten, you will act as a trusted advisor, managing your own book of business and enhancing the customer experience. You will build relationships with key stakeholders, advocate for customer needs, and oversee customer health metrics such as upsell and renewal rates. Your role will involve improving customer onboarding and engagement while integrating feedback into product development.
3 Days Ago
Nashville, TN
Remote
304 Employees
100K-120K Annually
Senior level
304 Employees
100K-120K Annually
Senior level
Software
As a Customer Success Manager, you will manage long-term relationships with customers, ensuring a seamless onboarding process, maintaining training sessions, and driving growth through strategic account plans. You will advocate for customers' needs by collaborating with various teams to resolve issues and propose improvements across the organization.
Yesterday
Nashville, TN
Remote
75 Employees
Senior level
75 Employees
Senior level
Artificial Intelligence • Big Data • Gaming • Software • Analytics
The Senior Customer Success Manager will serve as a trusted advisor for gaming customers, managing a book of business to drive adoption, onboarding, and value realization. This role involves building relationships, improving customer success processes, and advocating for customer needs to deliver an exceptional experience, while tracking key operational metrics and fostering collaboration across teams.
Top Benefits:
401-K Matching
Company Equity
Dental Insurance
+20 More
2 Days Ago
Nashville, TN
Remote
299 Employees
75K-125K Annually
Senior level
299 Employees
75K-125K Annually
Senior level
Big Data • Software
As a Customer Success Manager at Affinity, you'll advocate for Mid-Market customers through renewals and upselling. You'll interface cross-functionally with sales, product, and engineering to ensure a high level of client satisfaction and product adoption. Your strategic input will help shape the customer experience and deliver outstanding results.
2 Days Ago
Nashville, TN
Remote
289 Employees
Junior
289 Employees
Junior
Edtech
As a Customer Success Manager, you'll enhance customer satisfaction and retention through proactive engagement, regular check-ins, and addressing concerns. You will help drive revenue growth by upselling and advocating for customer needs while promoting the adoption of a new SaaS model.
4 Days Ago
Nashville, TN
Remote
208 Employees
85K-105K Annually
Junior
208 Employees
85K-105K Annually
Junior
Big Data • Healthtech • Information Technology • Analytics
As a Customer Success Associate, you will manage relationships and provide consultative services to healthcare clients. Responsibilities include conducting business reviews, training users on Clarify’s products, overseeing customer engagement, and identifying upsell opportunities. Strong project management, problem-solving skills, and knowledge of healthcare environments are essential for success in this role.
2 Days Ago
Nashville, TN
Remote
142 Employees
Senior level
142 Employees
Senior level
Cloud • Software
The Manager of Customer Success Engineering will oversee and mentor a team of Customer Success Engineers, ensuring smooth onboarding of new customers to the ArmorCode platform, improving customer adoption rates, managing integrations, and enhancing customer relationships. The role involves proactive problem solving and collaboration with internal teams based on customer feedback.
2 Days Ago
Nashville, TN
Remote
197 Employees
Senior level
197 Employees
Senior level
Healthtech
As a Senior Customer Success Manager at Sword Health, you will manage the client lifecycle for union customers, build strategic relationships, and demonstrate Sword’s value through performance monitoring and reporting. You will also advocate for customer needs internally and contribute to the development of account plans to enhance client success and satisfaction.
Yesterday
Nashville, TN
Remote
75 Employees
Senior level
75 Employees
Senior level
Software
The Director of Customer Success and Account Management will enhance customer relationships, minimize attrition, and maximize growth potential. This role involves accurate forecasting, proactive engagement with customers and internal teams, and driving customer satisfaction through effective contract management and collaboration across departments.
Top Benefits:
401-K
Company Equity
Company Outings
+18 More
Yesterday
Nashville, TN
Remote
1,200 Employees
211K-246K Annually
Senior level
1,200 Employees
211K-246K Annually
Senior level
Healthtech • Mobile • Software
The VP of Customer Success will lead teams, develop and implement business strategies focused on customer satisfaction and revenue growth, and build relationships with clients in various segments. Responsibilities include overseeing customer success teams, engaging internal partners for effective material delivery, and facilitating cross-organizational collaboration to ensure customer success and operational delivery.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+40 More
2 Days Ago
Nashville, TN
Remote
Mid level
Mid level
Software
As a Customer Success Manager at Amplemarket, you will manage customer accounts, ensuring successful onboarding and ongoing satisfaction. You will track key metrics, identify expansion opportunities, and advocate for the customer’s needs within the company to enhance their experience with our AI-powered sales platform.
3 Days Ago
Nashville, TN
Remote
32 Employees
Entry level
32 Employees
Entry level
Software • Business Intelligence
The Customer Success Manager role involves developing relationships with clients, understanding product technicalities, providing onboarding support, creating sales presentations, collaborating with internal teams, and analyzing market trends. This position focuses on ensuring customer satisfaction and driving product usage.
2 Days Ago
Nashville, TN
Remote
350 Employees
Mid level
350 Employees
Mid level
Healthtech • HR Tech • Software
The Pharmacy Client Success Associate serves as the primary contact for clients regarding PBM operational matters, facilitating communication and issue resolution between clients and internal teams. Responsibilities include tracking and managing client requests, providing updates, and ensuring compliance with client performance guarantees while delivering high-quality service.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+47 More
4 Days Ago
Nashville, TN
Remote
59 Employees
100K Annually
Mid level
59 Employees
100K Annually
Mid level
Fitness
The Customer Success Director will manage client partnerships and ensure alignment between client expectations and service delivery. Responsibilities include developing client relationships, managing a team, and leading projects to ensure exceptional execution and client satisfaction.
3 Days Ago
Nashville, TN
Remote
120 Employees
120K-140K Annually
Senior level
120 Employees
120K-140K Annually
Senior level
Security • Software • Cybersecurity
The Customer Success Manager at DuploCloud will oversee onboarding projects, ensuring customers adopt solutions effectively. The role requires strong technical knowledge of cloud technologies, project management, and collaboration with customers and internal teams to enhance the customer experience and drive product adoption.
2 Days Ago
Nashville, TN
Remote
23 Employees
Mid level
23 Employees
Mid level
Software
The Bookkeeper at doola will serve as the primary contact for onboarding clients, managing financial transactions, preparing statements, and optimizing workflows. This role involves maintaining accurate financial records, communicating with clients, and collaborating with internal teams to support client success.
2 Days Ago
Nashville, TN
Remote
59 Employees
39K-159K Annually
Mid level
59 Employees
39K-159K Annually
Mid level
Software
The Senior Customer Success Manager at OfferFit will lead efforts to ensure customer satisfaction by overseeing use cases, driving renewals and upsells, and facilitating close relationships with clients. The role involves conducting data analyses using Excel and SQL, presenting insights, and advocating for customer needs within the company.
3 Days Ago
Nashville, TN
Remote
700 Employees
Senior level
700 Employees
Senior level
Artificial Intelligence • Cloud • Legal Tech • Professional Services • Software
The Senior Customer Success Manager at DISCO will oversee client onboarding, ensuring they effectively utilize DISCO products. Responsibilities include account management, driving customer satisfaction, identifying upsell opportunities, and advocating for clients' needs within the organization. Collaborative work across teams and strategic planning will be crucial for enhancing customer retention and driving revenue growth.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+40 More
3 Days Ago
Nashville, TN
Remote
300 Employees
Entry level
300 Employees
Entry level
Cloud • Mobile • Software
The Customer Success Manager at BuildOps will engage with customers to ensure they receive maximum value from the software. Responsibilities include developing success plans, monitoring customer satisfaction metrics, collaborating on support issues, and advocating for customer needs within the product team. The role requires travel to customer sites and aims for enhanced product adoption and retention.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+59 More
4 Days Ago
Nashville, TN
Remote
71 Employees
Senior level
71 Employees
Senior level
Information Technology • Consulting
The Customer Success Manager will be responsible for client support, managing relationships through onboarding and business reviews, and ensuring clients maximize their use of Intentwise products. They will collaborate with various teams to resolve client issues and stay updated on industry advancements.
3 Days Ago
Nashville, TN
Remote
371 Employees
Junior
371 Employees
Junior
AdTech • Marketing Tech
The Client Success Manager at StackAdapt will support self-serve clients using the StackAdapt advertising platform. Responsibilities include resolving client inquiries, analyzing data for insights, ensuring timely resolution of incidents, and collaborating with sales and technical teams to enhance product offerings. The role requires independent work in a fast-paced, innovative environment.
2 Days Ago
Nashville, TN
Remote
167 Employees
Entry level
167 Employees
Entry level
Software
The Customer Success Engineer at WordPress VIP ensures technical success for customers using the platform by providing technical support, architectural consulting, and addressing complex problems. This role involves interacting with customers through tickets and calls, promoting platform knowledge, and ensuring expedient support.
All Filters
Date Posted
Job Category
Experience
Industry
Company Name
Company Size