Top Customer Success Jobs in Nashville, TN

The Senior Manager, Customer Success Operations will enhance tools and processes to boost productivity within the Customer Success team. Key responsibilities include optimizing processes, partnering with leadership for improvement strategies, ensuring higher user adoption rates, and managing reporting systems to track performance metrics.

The Customer Success Manager at Toku will develop and maintain client relationships, ensuring customer satisfaction and resolving payroll-related issues. Responsibilities include onboarding clients, troubleshooting payroll discrepancies, collaborating with cross-functional teams, and ensuring payroll compliance.

As a Senior Customer Success Manager at Fundraise Up, you will manage a portfolio of approximately 50 non-profit accounts, providing account management throughout the customer lifecycle. Responsibilities include driving product adoption, resolving technical issues, delivering training, and collaborating with various teams to ensure customer satisfaction and retention.

The Customer Success Manager will develop strategies for customer growth and retention, manage long-term relationships, analyze customer feedback, drive issue resolution, and collaborate with cross-functional teams to enhance product offerings based on market needs.

The Customer Success Manager at Typeform will partner with Enterprise customers to achieve their business goals, drive adoption, retention, and create lasting partnerships. Responsibilities include monitoring customer health metrics, identifying expansion opportunities, delivering updates to leadership, and collaborating across teams for a smooth customer journey.

The Customer Success Engineer will function as a product expert in cloud security, advising customers on technical implementations, resolving queries, triaging issues, and enhancing product features. The role also involves contributing to knowledge bases and ensuring customer satisfaction in a fast-paced startup environment.

The Enterprise Customer Success Manager at Postman will focus on post-sale strategy and engagement for Enterprise accounts, collaborating with customers to achieve key objectives and deliver value from the platform. Responsibilities include account planning, proactive management, and cross-functional collaboration to enhance customer relationships and drive adoption.

As a Coding Client Success Specialist, you will review documentation for quality assurance in home health and hospice, provide coding recommendations, maintain coding certifications, and assist clients with concerns to improve processes. You will also be required to have proficiency in OASIS regulations and software systems relevant to the role.

As a Customer Success Onboarding Manager at Haus, you will lead new customers through the onboarding process, ensuring proper data integration and troubleshooting issues. You will manage project timelines, collaborate with various teams, maintain onboarding documentation, and identify process improvements.

As a Customer Success Manager, you will guide customers through onboarding and maximize their use of the GoSpotCheck platform. Your role involves training, providing actionable recommendations, managing customer relationships, and demonstrating the ROI of the solutions while maintaining communications throughout the customer lifecycle.

The Customer Success Manager is responsible for managing customer relationships, ensuring clients achieve their goals through onboarding, training, and strategizing for product adoption and growth. They track metrics, enhance customer retention, and collaborate across teams to drive service expansion and client satisfaction.

The Associate Customer Success Manager will build and maintain relationships with enterprise customers, ensure value from Cyara’s solutions, negotiate renewals, manage customer journeys, deliver insights for optimization, identify growth opportunities, and facilitate ongoing customer engagement through meetings and visits.

The Customer Success Manager will build and maintain strong relationships with enterprise customers, ensuring they receive maximum value from Cyara's solutions, articulate measurable ROI, negotiate renewals, and manage the customer journey effectively.

The Enterprise Customer Success Manager will build and maintain relationships with top clients in the senior living sector, ensuring satisfaction and growth. Responsibilities include managing client experiences post-implementation, driving retention and expansion, monitoring account health, conducting QBRs, and advocating for clients' needs internally. The role requires a strong communicator and relationship builder with a focus on delivering measurable value to customers.

The Customer Success Manager at DeepScribe will oversee client implementation and account management, train clinicians, drive platform adoption, monitor customer health, and collaborate with internal teams. They will act as a customer advocate, ensure seamless integration, and utilize strong communication and leadership skills to maximize customer satisfaction and engagement.

The Customer Success Manager at Cyara is responsible for ensuring customers derive maximum value from the company's CX solutions, managing relationships, negotiating renewals, and providing strategic insights. This role involves program management throughout the customer lifecycle and may require travel.

The Customer Success Manager will oversee customer engagement to ensure value from Cyara’s solutions, manage client relationships, and negotiate contracts. Responsibilities include setting long-term success plans, hosting client meetings, identifying upsell opportunities, and acting as a program manager during customer interactions.