Top Customer Success Jobs in Memphis, TN

The Customer Success Team Manager will mentor Customer Success Managers (CSMs), refine customer engagement strategies, analyze customer data, and ensure high retention and satisfaction rates, while driving revenue growth through effective team leadership and operational excellence.

The Client Relations Manager will serve as the main contact for clients, ensuring a seamless experience from onboarding to support. They will address client needs proactively, collaborate with internal teams to meet client expectations, and monitor project outcomes. This role is essential for fostering long-term partnerships and driving client satisfaction and business growth.

The Customer Success Engineer at Age of Learning provides technical support for key accounts, resolving complex issues while collaborating with internal teams to enhance customer satisfaction and streamline processes. Responsibilities include managing escalated JIRAs, advocating for support cases, and maintaining expertise in the product ecosystem to guide troubleshooting efforts.

As a SaaS Configuration Specialist, you'll design and configure software workflows for utility energy efficiency programs, ensure optimal user experience, resolve bugs, and communicate effectively with diverse stakeholders. You'll also conduct analyses related to software use and business processes to enhance service delivery.

The Global Compliance Specialist will provide expert guidance on regulatory compliance, conduct assessments of products for compliance gaps, collaborate with internal and external resource for integration of compliance requirements, and oversee management processes. Responsibilities include training teams on compliance requirements, maintaining compliance records, and driving process improvements.

As a Customer Success Manager at TransPerfect, you will manage client relationships, onboarding, and communication post-contract. Your role includes facilitating training, overseeing project progress, resolving customer issues, and supporting overall customer satisfaction and account profitability.

The Customer Resolution Specialist investigates and resolves customer complaints related to mortgage servicing. They communicate empathetically with clients, ensure compliance with regulations, and work with various internal departments to address issues and recommend process improvements, all while maintaining thorough documentation.