Top Customer Success Jobs in Memphis, TN

The Senior Client Success Onboarding Manager will manage onboarding specialists and ensure a positive onboarding experience for clients. Responsibilities include training the team, overseeing client onboarding, resolving client issues, and contributing to onboarding materials and communication initiatives. This role requires strong customer service skills, technical knowledge, and the ability to work in a remote environment.

As a Senior Contract Specialist at Kyruus Health, you will manage the contract lifecycle, support compliance requests, evaluate vendor contracts, maintain compliance documents, assist with audits, and collaborate with various teams to ensure organizational compliance and efficiency.

The Dealer Success Specialist at Edmunds is responsible for building relationships with automotive dealers, ensuring their success with Edmunds' tools and services, and providing support and training as needed. This role involves onboarding new customers, addressing issues, and enhancing dealers' performance through diligent monitoring and consultation.

As a Strategic Customer Initiatives Specialist, you'll drive and execute customer initiatives, partner with cross-functional teams to fulfill goals, track and communicate project progress, and identify operational efficiencies.

The Methods & Procedures Specialist at Tempus Technologies will develop and maintain methods, standards, and guidelines for organizational processes. They will guide the evaluation of workflows, recommend improvements, and perform analytical studies for operational efficiency. The specialist will report on methodologies and support the implementation of new processes.

The Support Specialist will manage inbound communications from borrowers via calls, emails, and texts, assist in account-related needs, improve contact center processes, and ensure compliance with collection laws. The role requires effective communication and problem-solving skills, focusing on borrower satisfaction while handling high-volume inquiries.

As a Product Support Specialist at Clay, you will support customers by solving product-related issues and enhancing their experience. Your role involves analyzing customer feedback for product improvement, creating helpful content, and collaborating with teams to meet customer needs. Excellent communication skills and a technical background are essential for success in this dynamic position.