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Top Hybrid Customer Success Jobs in New York City, NY
Cryptocurrency
As a Customer Success Manager, you will manage accounts, foster relationships with clients, and ensure their success with Merkle Science's blockchain solutions. You will leverage your sales skills and account management experience, and your ability to adapt to changing requirements will be essential in this dynamic environment.
Artificial Intelligence • Machine Learning • Software
As a Client Success Manager (CSM), you will ensure high-quality client experiences on proprietary platforms by addressing questions, resolving issues, assisting in onboarding, and gathering client feedback for product improvement. You will facilitate communication between clients and internal teams to foster successful client relationships and inform decision-making.
AdTech • Big Data • Digital Media • Marketing Tech • Sales • Software • Data Privacy
The Senior Client Success Manager is responsible for creating a strong client service vision and establishing best practices. Duties include managing client support, fostering relationships with agencies and vendors, onboarding new hires, and strategizing to meet client goals. A focus on adtech and media planning is key for driving value to clients.
Top Skills:
Excel
Featured Jobs
Fintech • Financial Services
The Product Support Engineer is responsible for managing and troubleshooting client technical support requests. This includes responding to queries, triaging requests, ensuring timely resolution, documenting processes, and collaborating with engineering teams. The role also requires effective communication with both technical and non-technical stakeholders.
Top Skills:
APIsDatabaseProgramming Languages
Big Data Analytics
The Account Director will maintain and grow partnerships with key accounts in the financial services sector by providing analytical and consultative support, managing client relationships, creating reports and presentations, and leading renewal discussions.
Professional Services
As an Associate in Client Service at AlphaSights, you will connect clients with experts by recruiting and managing communications. Your role involves understanding project contexts, multitasking on various projects, and ensuring effective collaboration. You will develop key commercial skills in a dynamic environment, with clear upward mobility within the company.
AdTech • Big Data • Internet of Things • Marketing Tech • Mobile • Software • Analytics
As an Enterprise Customer Success Manager, you will be the main contact for strategic clients, ensuring their satisfaction and effective use of the Flowcode platform. You'll drive customer retention, monitor account health, and collaborate with other teams to enhance the customer experience.
Artificial Intelligence • Cloud • Computer Vision • Healthtech • Software
The Enterprise Customer Success Manager will manage enterprise accounts, ensuring customers thrive with Overjet's software platform. Responsibilities include executing customer success strategies, achieving KPIs, improving account processes, planning expansions, and upselling software to existing clients.
Payments • Social Impact • Software • Sports
As the Vice President of Customer Success, you will lead the Customer Success strategy, focusing on customer satisfaction, retention, and expansion. Your role involves driving customer success metrics, fostering strong customer relationships, collaborating with cross-functional teams, managing onboarding processes, and ensuring the implementation of best practices to enhance customer engagement and growth opportunities.
Cloud • Marketing Tech • Professional Services • Software
As a Strategic Customer Success Manager, you will manage client relationships post-sale, ensuring customer success and adoption of Stensul's platform. You will engage with clients to achieve their KPIs, expand the company's footprint, and launch internal initiatives for efficiency. Strong communication and relationship-building skills are essential as you will work closely with C-level executives and internal teams.
Top hybrid Companies in New York City, NY Hiring Customer Success Roles
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