Top Hybrid Customer Success Jobs in New York City, NY
The Customer Data Specialist role involves transforming customer data, advising on best practices, interfacing with customers to configure their environment, building tools for data service delivery, and improving service quality based on customer feedback.
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As an Implementation Specialist, you will manage the onboarding of clients by collaborating with internal teams and guiding clients through implementing Rho's expense management solutions. You will train teams, communicate client requirements, manage projects, and contribute to improving implementation processes.
As a Customer Success Manager, you will manage client relationships, ensure customers maximize the value of our enterprise software, provide technical expertise, and lead customer education. You will oversee customer accounts, assist in sales during contract negotiations, and gather feedback for product improvements.
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The Enterprise Customer Success Manager will engage with business and enterprise customers to ensure successful onboarding and drive usage of Box's services. Responsibilities include managing post-sales activities, increasing customer retention, conducting business reviews, and advocating for customer needs internally. This role requires travel up to 40%.
The Associate Consultant role at Veeva Systems focuses on supporting new university graduates by providing training in cloud software solutions and technical consulting. Responsibilities include collaborating with experienced consultants, participating in workshops, configuring Veeva products, and creating documentation for successful software implementations.
As a Customer Success Manager, you will engage with internal and external stakeholders to drive client engagement, retention, and growth. Responsibilities include developing media plans, analyzing opportunities, and delivering insights from data to optimize advertising campaigns and reporting for key accounts.
As a Customer Success Manager, you will build and maintain relationships with key clients, understand their needs, and develop strategies to drive retention and satisfaction. Responsibilities include engaging with customers, conducting business reviews, identifying and addressing issues, and collaborating with cross-functional teams.
The Senior Customer Success Manager will lead the onboarding process for clients, ensuring the effective use of DISCO products to meet their goals. They will collaborate with sales, services, and product teams, manage client relationships, advocate for client needs, and drive account success through upselling and event planning.
As the Founding Customer Success Manager, you'll ensure customer satisfaction and success by monitoring product adoption, engaging with clients, facilitating training sessions, and acting as a trusted advisor. Your role includes building scalable processes and serving as the voice of the customer to inform product development.
The Welcome Team Specialist oversees the onboarding process for new hires, manages pre-employment communications and tasks, conducts check-ins with new employees, performs background checks, maintains document records, and collaborates with team members to improve onboarding processes.
Top hybrid Companies in New York City, NY Hiring Customer Success Roles
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