Top Hybrid Customer Success Jobs in New York City, NY
The Client Support Specialist will serve as the main point of contact for clients, troubleshoot technical issues, manage client interactions, relay feedback to product teams, and ensure a high-quality client experience while monitoring platform operations.
As a Client Partner at AnalogFolk, you will be responsible for building and maintaining partnerships with globally recognized brands, delivering digital solutions, and promoting innovative strategies that drive brand growth through creative campaigns and digital ecosystems.
The Customer Experience Associate I will connect with customers to answer inquiries regarding products and enhance their shopping experience. Responsibilities include problem-solving, communicating across multiple channels, advocating for customer needs, and providing insights for improvements. The role requires working closely with management and operations in a fast-paced environment.
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The Senior Implementation Manager will guide Mid Market and Enterprise customers through Yotpo’s product setups, managing onboarding processes, and ensuring exemplary customer experience. Responsibilities include training, problem-solving, and collaborating with cross-functional teams to optimize account management and onboarding.
As a Customer Success Associate, you will manage post-sales relationships with customers, ensuring satisfaction and engagement. Responsibilities include onboarding new accounts, resolving issues, gathering customer feedback, and collaborating with internal teams to ensure high client health scores while driving adoption and satisfaction.
As a Technical Product Support Specialist at Bubble, you will be responsible for providing in-depth, product-level support to users facing complex challenges. You will work closely with users to ensure their success with the software and collaborate with different teams within the company. This role offers the opportunity to grow and specialize in various areas within the Support/Success organization.
The Global Client Partner at Vidmob will focus on expanding revenue through enterprise client relationships. Responsibilities include retaining and growing business with existing clients, prospecting new stakeholders, executing account plans, and leading cross-functional initiatives to drive value for clients. The role requires persuasive sales presentations and creating insights for new opportunities.
As an SEO Success Manager at Botify, you will lead customer onboarding and project execution, ensuring clients derive maximum value from the Botify Platform. Your role involves strategic guidance on technical SEO, managing multiple projects, troubleshooting technical issues, and providing training to clients. You will also maintain thorough documentation and continuously stay informed about industry trends to enhance customer success.
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