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Top Hybrid Customer Success Jobs in New York City, NY
Productivity • Software
The Partner Success Manager will lead customer journey strategies for partners and customers, ensuring their success and growth through strategic consultation and portfolio management. The role requires building relationships, managing risks, and utilizing data-driven insights to enhance customer initiatives and satisfaction.
Top Skills:
SaaS
Artificial Intelligence • Healthtech • HR Tech • Insurance • Software • Telehealth • Generative AI
The Senior Manager of Customer Support will lead and develop support teams, define operational strategies, implement support tools, and work cross-functionally to enhance customer experiences and satisfaction metrics. Responsibilities include managing resources, monitoring KPIs, and driving team accountability.
Financial Services
The Client Center Associate manages the day-to-day operations of the New York Client Center, overseeing event coordination, managing reservations, liaising with partners, and handling financials. This role requires excellent communication, time management skills, and workspace protocol development.
Featured Jobs
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
The Technical Consulting Lead will manage the Technical Consulting team in the Americas, aligning technical initiatives with business objectives, driving customer success, and mentoring team members while creating innovative solutions and enhancing operational efficiency.
Top Skills:
JavaScriptPythonTypescript
Fintech • Mobile • Payments • Social Impact • Financial Services
As a Senior Client Success Manager, you will manage key client relationships, address client needs, analyze performance data, and collaborate with teams to implement client feedback. Your role will be pivotal in enhancing client satisfaction and driving business growth.
Top Skills:
ExcelSQL
AdTech • Big Data • Digital Media • Marketing Tech
The Technical Account Manager at IAS serves as the main technical contact for clients, troubleshooting issues and providing solutions. This role involves managing relationships with clients, working with internal departments, and delivering consultative services. The ideal candidate should have experience in technical account management, strong technical skills, and the ability to communicate complex concepts effectively.
Top Skills:
HTMLJavaScriptPythonSQL
Fintech • HR Tech
As a Partner Success Manager at Gusto, you will forge relationships with key stakeholders in accounting firms, manage onboarding and provide training, develop strategies for GustoPro adoption, and collaborate with various teams to enhance partner success. Your role will also involve data analysis and representation of partner needs within the company.
Top Skills:
SalesforceTableau
Artificial Intelligence • Productivity • Software
As a Premium Support Agent, you will provide high-touch technical support to enterprise customers, collaborating with internal teams to resolve complex issues and enhance customer satisfaction. Your responsibilities will include account management, troubleshooting technical issues, improving support processes, and building documentation.
Top Skills:
JavaJavaScriptPython
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
The Senior Learning Specialist is responsible for training delivery and curriculum development for the Customer Care and Retention teams. Key duties include onboarding, ongoing training, and assessing training effectiveness, while collaborating with various departments to ensure training aligns with operational goals.
Top Skills:
AccessExcelMs ProjectPowerPointVisioWord
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Client Success and Implementation Manager ensures successful onboarding of technical solutions for enterprise and Telecom customers. Responsibilities include managing project timelines, providing operational support, translating business needs into technical solutions, and maintaining strong client relationships. Excellent communication and project management skills are essential.
Top Skills:
Salesforce
Top hybrid Companies in New York City, NY Hiring Customer Success Roles
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