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Top Hybrid Customer Success Jobs in New York City, NY
The Senior Health & Science Specialist will drive disease awareness and increase patient starts for ATTR-CM by engaging with healthcare providers across multiple specialties. Responsibilities include developing territory business plans, utilizing advanced selling techniques, and coordinating with other teams to enhance customer experience while adhering to compliance regulations.
As a Senior Client Success Manager, you will enhance relationships with high-priority accounts, ensuring SaaS retention and advising clients on fraud and risk management. Responsibilities include managing account portfolios, tracking retention metrics, identifying churn risks, presenting business reviews, and collaborating with product teams based on client feedback.
The Customer Success Specialist will onboard and educate users on the product, communicate new features, gather feedback, and execute user adoption strategies. The role aims at minimizing user churn by supporting clients throughout their lifecycle, from pilots to renewals, while collaborating closely with the Product Management team to relay user feedback for product development.
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As a Customer Success Manager, you will manage the post-sale experience for Regal's B2C customers, driving revenue growth and software ROI. Responsibilities include building customer success metrics, developing relationships at all organizational levels, executing account plans, delivering data presentations, and collaborating with cross-functional teams to enhance customer experience.
The role entails leading solution development for B2B Payables, collaborating with sales teams, and acting as an advocate for client needs. Responsibilities include delivering innovative product solutions, supporting sales strategies, and generating insights to enhance business. The position requires strong technical expertise in the payments sector and effective communication with clients to refine solutions and relay feedback to product teams.
The Client Success Lead serves as the primary point of contact for business segment leadership to manage and align marketing initiatives with business objectives. Responsibilities include relationship management, execution accountability, resource planning, performance reporting, and platform partnership to ensure a seamless delivery of marketing campaigns.
Join Brigit as a Customer Care Associate, responsible for handling customer interactions with empathy, escalating issues, and providing exceptional customer care. This hybrid role is based in NYC with some in-office requirements. Benefit from medical insurance, equity participation, flexible PTO, and more.
The Client Solutions Manager at Vidsy acts as a crucial partner for clients and internal teams, overseeing multiple projects and ensuring alignment towards business goals. Responsibilities include managing client relationships, guiding clients through creative processes, and identifying new commercial opportunities.
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As a Scaled Account Manager at Navan, you will establish consultative relationships with customers, respond to inquiries, optimize processes, and monitor account satisfaction. Your role involves problem-solving, handling renewals, and collaborating with teams to improve customer engagement and drive revenue.
The Vice President of Customer Engagement will develop and manage programs to enhance customer lifetime value through strategic product management and various engagement initiatives. Responsibilities include leading base management, driving go-to-market strategies, overseeing onboarding and referral programs, and analyzing performance metrics while collaborating with cross-functional teams.
Top hybrid Companies in New York City, NY Hiring Customer Success Roles
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