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Top Hybrid Customer Success Jobs in New York City, NY

12 Days Ago
Hybrid
New York, NY, USA
Junior
Junior
Fintech • Payments • Financial Services
As a Customer Success Specialist at Street Context, you'll onboard and educate users, communicate new features, gather feedback, and implement user engagement strategies. Your role involves minimizing churn, supporting pilots, and creating content tailored for users. Collaboration with account management and product teams is key to advocating for user needs and enhancing their experience with the product.
Top Skills: AmplitudeLookerSalesforceTableauZoom
13 Days Ago
Hybrid
2 Locations
Senior level
Senior level
Blockchain • Internet of Things • Cryptocurrency • NFT • Web3
The Partner Success Manager at Aptos will be responsible for maintaining strong relationships with capital markets and payment enterprises, assisting in their integration with the Aptos protocol, addressing their inquiries, and ensuring satisfaction with the network and services provided. The role demands collaboration with cross-functional teams and the ability to understand partner needs to improve their experience.
Top Skills: BlockchainCrypto
13 Days Ago
Hybrid
New York, NY, USA
75K-90K Annually
Junior
75K-90K Annually
Junior
Consulting
The Open Innovation Associate will support strategy formation and program execution for clients by leading program design, managing project work plans, and ensuring high-quality execution across various programs. The role involves client communication, outreach, and staying current on industry trends to drive innovation.

Featured Jobs

13 Days Ago
Hybrid
New York, NY, USA
75K Annually
Junior
75K Annually
Junior
Digital Media • News + Entertainment
The Customer Success Manager at Dailymotion will engage with internal and external stakeholders to deliver actionable recommendations based on data insights. Responsibilities include creating media plans, optimizing client campaigns, driving client relationships, and performing detailed analysis for strategic improvements.
13 Days Ago
Hybrid
New York, NY, USA
Entry level
Entry level
Big Data • Cloud • Healthtech • Software • Big Data Analytics
As an Associate Consultant at Veeva Systems, you will work in a dynamic environment, collaborating with senior consultants to learn technical consulting and software solution design. You will participate in customer workshops, support process discovery, configure products, help with documentation, and guide customer teams in applying best practices.
15 Days Ago
Hybrid
New York, NY, USA
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Software
The Strategic Customer Success Manager at Smarsh is responsible for managing customer relationships and ensuring successful adoption of solutions for top enterprise accounts. The role involves tracking customer health, identifying growth opportunities, negotiating renewal terms, and collaborating with Account Executives.
15 Days Ago
Hybrid
New York, NY, USA
55K-60K Annually
Entry level
55K-60K Annually
Entry level
Database
Product Support Specialist responsible for resolving product/data issues, using SQL queries, managing a ticketing system, and interacting with end users. Work in a hybrid capacity in NYC office. Bachelor's degree required.
Top Skills: SQL
17 Days Ago
Hybrid
2 Locations
Senior level
Senior level
Hardware • Social Impact • Energy • Agriculture
This role entails driving client adoption, satisfaction, and retention for enterprise customers, specifically in the commercial office sector. The candidate will manage customer relationships, coordinate launches, develop training materials, and ensure seamless integration of solutions. They will track success metrics, advocate for customer needs, and create scalable systems for growth.
17 Days Ago
Hybrid
New York, NY, USA
Entry level
Entry level
Security • Software • Travel • Cybersecurity
As a Support Engineer I at CLEAR, you will provide technical support to customers, diagnosing issues related to the platform and APIs, responding to inquiries, developing knowledge bases, and collaborating with teams on complex problems. Success is measured through ticket resolution and customer satisfaction metrics.
Top Skills: CSSHTMLJavaScript
18 Days Ago
Remote
Hybrid
New York, NY, USA
Mid level
Mid level
Software • Chemical
The Customer Success Manager at Valdera will focus on supporting and enhancing customer engagement with the company's procurement platform. Responsibilities include building relationships, driving product adoption, monitoring customer satisfaction, and collaborating with teams to ensure client success throughout their journey.
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