Top Hybrid Customer Success Jobs in New York City, NY
The Retention Specialist is responsible for saving and retaining customers wishing to disconnect or downgrade their services. This role involves utilizing sales skills to meet retention targets, educating customers on product benefits, and addressing inquiries through billing systems. The position requires strong communication skills and an ability to thrive in a fast-paced environment.
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
As an Account Executive at GALE, you will help expand key client relationships by supporting campaign and event programs, understanding client messaging, and collaborating with cross-functional teams. Your role involves project management, client feedback, trend analysis, and community management, ensuring client businesses grow through strategic initiatives.
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As a Client Service Associate, you will connect clients with relevant experts, manage communications, and understand market contexts while maintaining multiple projects under tight deadlines, ultimately enhancing clients' decision-making processes.
The Customer Success Engineer will engage with customers to address product-related queries, deliver training on KrakenFlex products, analyze customer needs for enhancements, and collaborate across teams to improve service offerings. This role involves problem-solving technical issues, assisting in onboarding new clients, and reporting user feedback for product development.
The Account Director will manage relationships with financial services clients, analyze public financial statements, create reports, and lead renewal discussions while collaborating with the finance head to grow partnerships.
The Client Success Manager will ensure clients derive maximum value from FundApps' products and services. Responsibilities include client engagement, identifying growth opportunities, maintaining CRM records, providing data-driven insights, and collaborating with product teams to enhance services. Success is measured by client satisfaction and the effectiveness of the engagement strategies.
The Sr. Coordinator - Client Entertaining will manage the client entertainment program, coordinating high-profile events at venues like MetLife Stadium and Madison Square Garden. Responsibilities include ticketing, catering, and ensuring strong collaboration with sales and revenue teams for client engagement.
As a Customer Success Manager at Valdera, you'll advocate for customers, ensuring product adoption and satisfaction through clear communication and relationship building. You'll work with various stakeholders to drive product value, mitigate churn, and facilitate onboarding and renewal processes across a global customer base.
As an Associate Solutions Consultant at Index Exchange, you'll provide technical support to small to mid-size publishers, assist with onboarding and integration, manage tasks using Salesforce, engage with clients, and contribute to documentation. You'll work in a fast-paced tech environment alongside various teams to deliver solutions and troubleshoot issues.
Top hybrid Companies in New York City, NY Hiring Customer Success Roles
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