Top Customer Success Jobs
.png)
The PSA Customer Experience Show Lead will provide exceptional customer care, oversee call center staff, manage event processes, and resolve escalated customer issues. Responsibilities include staff training, logistical coordination for events, and reporting market insights to improve customer service operations.
The Customer Experience Specialist will provide exceptional service to clients, manage their orders, assist with inquiries, and help resolve any issues during the submission process. They will work closely with customers and various departments to ensure a smooth and positive experience, including scheduling drop-offs and pickups, and attending trade shows as a company representative.
The Customer Experience Specialist will provide world-class customer care, assisting with order drop-offs, handling customer inquiries, scheduling pickups, resolving payment issues, and working collaboratively with other departments to ensure a seamless process for collectors. The role requires direct interaction with customers and support during trade shows.
The Documentation Control Specialist will assist in managing contractual data and documentation, ensuring compliance with Data Management policies. The role involves effective communication, preparation of reports, independent judgment, and coordination with various stakeholders. This fast-paced position is critical for program performance throughout its lifecycle.
The Field Service Representative will operate, troubleshoot, and repair combat vehicles, specifically Bradley vehicles and derivatives. Responsibilities include performing MWO installs, guiding subcontractors, and ensuring quality assurance. Candidates should possess experience in mechanical/electrical fields and be capable of interpreting technical documentation and troubleshooting systems.
The Associate Customer Success Manager at Calm is responsible for building strong customer relationships and managing a large portfolio of accounts. This role focuses on driving adoption and renewal through the implementation of best practices, engagement strategies, and leveraging technology to support partners effectively. Collaboration with various teams is key to successful account management.
Featured Jobs
The Senior Client Services Consultant provides comprehensive support and exceptional customer service to National Accounts group insurance clients. Responsibilities include managing client relationships, leading projects, collaborating with internal teams for problem resolution, and conducting client audits and strategic planning. The role requires extensive knowledge of group benefits and proficiency in Microsoft Office Suite, along with strong organizational and communication skills.
Customer Care Advocates handle inbound customer service inquiries via phone and email, resolving complex issues while ensuring an exceptional customer experience. They are expected to listen effectively, understand customer needs, and deliver appropriate solutions in a professional manner.
As a CX Tooling Engineer at Spring Health, you will enhance workflow efficiencies within the Zendesk platform and associated tools like Talkdesk. You'll develop custom solutions, collaborate across departments, solve operational challenges, and manage tooling requests to improve the overall customer and provider experience.
As a Senior Customer Success Manager at Superhuman, you will manage a portfolio of Mid-Market accounts, ensuring successful onboarding, product adoption, and customer satisfaction. You will work to define best practices, advocate for customer needs, and drive retention and expansion efforts while providing insights to the Product team.
The Resident Relations Specialist will enhance the experience of residents through exceptional customer service and effective problem-solving. Responsibilities include managing resident complaints, supporting move-out processes, overseeing lease renewals, and facilitating resident functions to maximize retention.
The Partner Support Representative will engage with partners to handle queries and provide a high-quality resolution experience. Responsibilities include assisting users through various channels, monitoring deliveries, solving issues, providing feedback, and advocating for partner needs.
As a Customer Experience Associate, you will deliver exceptional service via phone, email, and text, resolving customer issues with empathy and accuracy. Your role includes documenting interactions, complying with company policies, and balancing multiple priorities while maintaining a positive customer relationship.
The Customer Experience Risk Mitigation Specialist at The Farmer’s Dog will manage and mitigate risks involving fraud and customer issues like negative reviews and reimbursements. This role requires proactive communication through various channels, using tools to monitor for potential fraud. Collaboration with other departments is key to ensuring customer satisfaction and trust is maintained throughout the service.
The Group Lead is responsible for leading and developing a team of 10-15 customer service associates. This role involves coaching associates, resolving customer issues, and collaborating with teams for operational efficiency. The Group Lead acts as a servant leader, ensuring that associates are empowered to provide outstanding customer experiences while managing administrative tasks and projects as assigned.
As a Senior Client Success Manager, you'll manage key client relationships, ensuring their satisfaction and results. Your role includes analyzing performance data to provide insights, gathering client feedback for product enhancements, and identifying growth opportunities while effectively communicating client needs within the company.
Top Companies Hiring Customer Success Roles
See All
.jpg)
.png)
All Filters
No Results
No Results
