Top Customer Success Jobs
The Clinical Client Training Specialist at Cohere Health is responsible for planning and executing training programs for client and provider organizations. This role involves developing digital training tools, conducting webinars and training sessions, and continuously updating training materials based on user feedback. The specialist will work closely with various teams to address the needs of clinicians and provider organizations, ensuring effective platform adoption.
As a Customer Experience Manager at Alma, you will lead a team to enhance customer experiences by coaching team leads and specialists, analyzing operational bottlenecks, and fostering an inclusive culture. Your role involves collaborating with other teams to identify trends and improve processes for both providers and clients.
In the Specialist, Concierge Services role, you will provide personalized technical support and consultative services to clients using the Yext platform for their digital presence. Your responsibilities include troubleshooting inquiries, conducting training sessions, managing inbound support queues, crafting support materials, and working cross-functionally to enhance user experience while meeting quarterly targets.
Featured Jobs
As a Senior Chemist in Propulsion, you will develop and implement procedures for innovative chemical formulations, conduct studies on material compatibility and performance optimization of various propellants, oversee laboratory testing, collaborate with engineers, and prepare technical documentation to communicate findings.
As an AV Operations Technician at Snap Inc, you will maintain and support AV technologies for global meeting spaces, manage service outages, document issues, and provide technical support while collaborating closely with the AV Experience team and assisting in training.
As a Community & Identity Operations Specialist at Snap Inc., you will respond to user inquiries, resolve account issues, collaborate with various teams to improve service quality, and provide feedback on tools for efficiency. Focus is on high-quality support and problem-solving in a dynamic environment.
As a Senior Manager, Client Partner at Snap Inc, you will lead a team managing medium customer accounts, driving growth, coaching staff, and translating customer insights into strategic opportunities. You will be responsible for maintaining relationships with key clients and ensuring team accountability to revenue quotas and performance metrics.
As a Publisher Specialist, you will analyze publisher performance data, optimize media placements, and collaborate with Partner Managers to drive growth. Your role includes monitoring daily performance metrics, providing insights on KPIs, and managing internal initiatives while engaging in strategic planning.
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
As the Enterprise Customer Success Manager at AlertMedia, you will manage and grow relationships with enterprise accounts, ensuring customer satisfaction through strategic guidance and tailored solutions. Your role involves conducting Quarterly Business Reviews, driving adoption, and collaborating with various teams to enhance customer value and retention.
The Support Specialist will provide high-quality customer service to help members navigate the healthcare reimbursement system. Responsibilities include educating customers on policies, troubleshooting issues, and maintaining member privacy. This role requires effective communication and prioritization of tasks to meet service goals.
The Support Specialist at Inspira Financial will assist customers with inquiries related to products and healthcare. Responsibilities include handling customer communications through calls, emails, and chats, educating customers on health and benefits policies, and troubleshooting online issues. The role focuses on providing a superior quality experience and resolving issues independently.
The Support Specialist at Inspira Financial provides customer support for healthcare and financial products through various communication channels. Responsibilities include managing customer inquiries via phone, email, and chat, educating clients on policies, and assisting with online tools for issue resolution.
As a Fuel Sales Executive at OTR Solutions, you will grow the fuel card program by prospecting and educating potential clients about services and benefits. You will manage the onboarding process for new clients, prepare sales plans, maintain relationships, and provide ongoing customer service.
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