Top Customer Success Jobs
The Senior Technical Success Manager at Snyk engages with customers to integrate security into their Software Development Life Cycle. Responsibilities include building relationships with customer engineering teams, designing onboarding programs, advocating for customer needs, and facilitating customer interactions to enhance satisfaction and product adoption.
The Customer Support Associate provides assistance to customers by handling inquiries and enhancing their experience. This role involves supporting calls, chats, and emails, resolving customer issues, and collaborating with team members to improve service quality.
The Sr. Support Training Associate will enhance training quality and team performance by collaborating with the Customer Support team and cross-functional teams. Responsibilities include developing training content, improving team efficiency, becoming a subject matter expert on products, identifying pain points, advocating for customers, and continuously seeking process improvements.
As a Product Support Specialist, you will provide hands-on customer support, ensuring clients maximize the use of Clay's product. You will gather customer feedback for product improvement, create supporting content, and collaborate with different teams to enhance the customer experience.
As a Growth Strategist at Clay, you will onboard customers, drive product adoption, expand customer plans, build new programs, and impact the product roadmap based on customer feedback. This role emphasizes understanding customers' goals and helping them leverage Clay effectively, enhancing their business growth.
As a Product Support Manager at Clay, you'll lead a team of support specialists, ensuring customers maximize product value while providing exceptional support. You'll hire and mentor the team, hit monthly performance targets, optimize support systems, analyze customer feedback for product improvement, and collaborate with engineering and product teams to handle incidents.
Featured Jobs
The Customer Support Specialist will provide support to customers, troubleshoot technical issues, and help improve customer experiences while maintaining a professional attitude. They will act as a liaison between customers and various teams, become knowledgeable about SamCart's product, and master the use of humor in communication.
The Customer Onboarding Associate at Justworks will manage the onboarding process for new customers, assist with account setup, verify details, handle inquiries, and collaborate with internal teams to ensure customer satisfaction. The role requires attention to detail, strong communication skills, and a customer-centric approach.
As a Market Development Specialist, you will acquire new customers through door-to-door interactions and community events. You'll build networks with referral partners, develop relationships with homebuilders and housing groups, and sell Spectrum's products, all while working in a dynamic outdoor environment and achieving sales goals.
The Senior Associate will support Capital One Shopping's merchants by managing customer relationships, executing marketing campaigns, and leveraging data for strategic growth. Responsibilities include partner relations, training, and driving analysis for marketing initiatives.
The Enterprise Customer Success Manager at Maestro will drive continuous improvement in customer experiences, managing upsells, renewals, or implementations through team collaboration. This role requires deep customer discovery and multi-stakeholder alignment to ensure success in client engagements.
The Success Coach aids in the implementation and adoption of Great Minds' curriculum products in schools. Responsibilities include delivering professional development, coaching, gathering metrics, and communicating insights, while maintaining expertise in the curriculum and fostering a supportive organizational culture.
Optimizing campaigns to meet CPA/CPC/ROI goals, monitoring and QA of live campaigns, analyzing large datasets for insights, providing actionable recommendations, supporting technical and non-technical client issues, communicating with account managers, joining pre-sale calls, and more.
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