Top Customer Success Jobs
The Customer Success Manager oversees support services for designated clients, ensuring quality service, managing relationships, and coordinating issue resolution. They identify client needs, plan service delivery, facilitate client reviews, and analyze client operations for efficiency and cost savings. Additionally, they help support contract renewals and internal collaboration to demonstrate support value.
The Contract Renewal Specialist will oversee the renewal process for contracts and subscriptions, ensuring timely completion and maximizing renewal rates. Responsibilities include client communication, customer retention through relationship building, data analysis for risk identification, negotiation of terms, and collaboration across teams.
The Client Director at Nexthink is responsible for leading client relationships, ensuring customer satisfaction, and driving the adoption of digital employee experience management solutions. This role involves working closely with IT leaders to understand their needs and challenges, providing insights, and facilitating digital transformation within organizations.
As a Client Director, you will be responsible for leading client relationships, driving satisfaction and retention, and ensuring successful implementation of Nexthink's solutions. You will work closely with IT teams to enhance the digital employee experience, leveraging real-time analytics and automation to improve productivity and efficiency.
The Sr. Customer Success Engineer is responsible for managing post-sales relationships with strategic customers, ensuring successful deployment and adoption of Dynatrace products. This role involves providing expert advice, training, diagnosing complex issues, and acting as a liaison between customers and internal teams to enhance customer satisfaction and value.
As a Customer Success Engineer, you'll build and maintain relationships with Dynatrace's enterprise customers, ensuring successful deployment and adoption of Dynatrace products. You'll guide customers to maximize value while working closely with the account team to support retention and expansion efforts, enhancing customer satisfaction.
Featured Jobs
As a Customer Research Advisor at Dscout, you will collaborate with clients to help them design and execute research projects using the Dscout platform. Responsibilities include training clients, offering research design recommendations, and providing ongoing support while advocating for their needs within the company.
The Lead Policy & Procedure Specialist is responsible for supporting risk management by developing system documentation for the RCSA module, conducting user system testing, and ensuring policy and procedure standardization. The role includes leading business system requirements efforts and managing risk-related issues.
The Lead Policy & Procedure Specialist will manage and improve risk protocol in Third Party Risk Management (TPRM) by developing system documentation, overseeing user testing, and ensuring quality control of policies and procedures. Responsibilities include handling risk issues, defining business system requirements, and standardizing processes for efficiency.
The Lead Policy & Procedure Specialist is responsible for improving the risk environment, developing system documentation for the RCSA module, managing escalation of risk issues, and standardizing business policies and procedures. This role involves user system testing, quality control of policies, and maintaining efficiency in oversight controls.
As an Enterprise Customer Success Manager at Deepgram, you will drive value for enterprise clients by aligning their business objectives with Deepgram's AI solutions. You'll manage relationships, ensure contract renewals, and leverage customer insights to identify growth opportunities.
As a Client Success Analyst, you will provide technical assistance to clients and internal teams on the TruAudience Consumer Insights Platform, manage product usage queries, deliver training sessions, and carry out product testing. You'll also support account set-ups and maintain quality assurance for the software.
The Client Success Analyst provides technical support and training to software users, particularly for the TruAudience Consumer Insights Platform. Responsibilities include answering client queries, conducting product demonstrations, performing quality assurance testing, and ensuring smooth client interactions and issue resolutions.
Customer Satisfaction Representative role at WHY Brands Inc., responsible for handling customer inquiries, processing replacement orders, managing product inventory, and collaborating with various departments. Requires high school diploma, 2-4 years of customer service experience, proficiency in Excel and MS Office, attention to detail, and organizational skills.
The Multimedia Specialist will oversee advertising campaign execution, manage vendor relationships, ensure accurate fulfillment, and maintain communication with clients. They will optimize digital campaigns, troubleshoot issues, assist with billing and order entry, and produce reports on top-tier accounts to enhance customer service and business development.
The Client Growth Executive at Cox Business will build and strengthen relationships with clients, upselling and cross-selling solutions to meet their technology needs. Key responsibilities include contacting existing and potential customers, developing strategies for growth, maintaining knowledge of customer business, and managing the sales pipeline.
As a Client Development Executive at Cox Communications, you'll focus on acquiring new accounts and developing relationships with clients. Responsibilities include identifying prospects, preparing for sales calls, and upselling existing clients. You'll communicate and meet with potential customers to assess needs and meet sales targets.
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The Regulatory Specialist will ensure all pet food/supplement products comply with regulations, reviewing ingredients, claims, and labels, maintaining registrations, auditing contract manufacturers, and advising on regulatory requirements, while also supporting international compliance as necessary.
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