Top Customer Success Jobs

The Customer Quality Manager at DuPont will manage product quality and service responsiveness for strategic customers in the Semiconductor Technologies business. Responsibilities include resolving customer complaints, analyzing data for root causes, collaborating with internal teams, and ensuring alignment with customer technical roadmaps to improve satisfaction.

The Customer Support Representative acts as the primary contact for customer inquiries, handling order processing, pricing, and contract discussions. They collaborate with various departments to meet customer needs and resolve issues while promoting a positive customer experience. The role demands proficiency in problem-solving and effective communication in a fast-paced environment.

The Client Experience Manager enhances client engagement throughout their journey by ensuring smooth transitions and clear expectations. They collaborate with client services and sales teams, drive client success outcomes, provide guidance on HRIS solutions, and manage customer data for insight-driven strategies.

The Hospitality Specialist provides exceptional customer service, managing client meetings and events by setting up rooms, inspecting cleanliness, and supporting various hospitality tasks. They utilize software and maintain high standards of service during events.

The Software Upgrade Specialist assists customers in deploying software upgrades for the Kardex FulfillX platform. Responsibilities include advising on upgrades, distributing documentation, and serving as the key contact during the upgrade process. The role involves collaboration with internal teams, training Software Support Engineers, leading customer meetings, and ensuring project management for software updates, while maintaining high customer satisfaction.

The Seafood Sales Associate is responsible for maintaining the seafood area, providing excellent customer service, preparing orders, and ensuring product quality. They will assist with inventory control, sanitation, and other departmental operations while adhering to food and safety codes.

The Field Tech Rep will build and maintain customer relationships while providing technical support and training for the MiTek software. Responsibilities include addressing software inquiries, conducting training sessions, assisting the sales team, and maintaining customer interaction records, all while staying updated on software features.