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Top Customer Success Jobs
HR Tech • Software
The Implementation Manager at Workable will oversee the onboarding process for new customers using Workable's HR and recruiting platform. Responsibilities include managing customer relationships, analyzing requirements, collaborating with internal teams, and providing ongoing support. Strong project management, communication, and problem-solving skills are essential for successful customer implementation and satisfaction.
Cloud • Information Technology • Security • Software
The Order Management Specialist will process customer orders, manage invoicing and billing, handle SLAs, and improve data integrity within Salesforce. This role requires collaboration with sales, finance, and legal teams to ensure timely and accurate order fulfillment while providing exceptional customer service.
Top Skills:
Salesforce
AdTech • Agency • Digital Media • Machine Learning • Marketing Tech • Analytics • Big Data Analytics
The Senior Director, Client Services/Strategy at JuiceMedia.AI is responsible for managing client success and retention, providing strategic oversight for accounts, and leading a team in campaign execution. Key responsibilities include developing client satisfaction strategies, fostering relationships, and innovating solutions to drive revenue growth.
Featured Jobs
Healthtech • Software
The Customer Success Leader at AcuityMD will manage a team of Customer Success Managers, focusing on retaining and expanding strategic accounts. This role involves direct engagement with customers, providing support and guidance to ensure satisfaction and maximize the value provided by the platform. Responsibilities include managing team performance, conducting business reviews, and maintaining account health across a large portfolio.
Top Skills:
Account ManagementCRMCustomer SuccessHubspot
eCommerce • Marketing Tech • Social Media
As a Creator Support Coordinator, you will provide exceptional support to our creator community by troubleshooting challenges, managing inquiries, and organizing events. Your role is pivotal in enhancing creator satisfaction and retention while collaborating with internal teams to optimize the creator experience.
Big Data • Fintech • Information Technology • Insurance • Software
The Partner Success Manager will manage the growth and expansion of enterprise accounts by coordinating the implementation of new features, driving post-sales success, supporting business development efforts, and acting as the key relationship manager with partners, while ensuring alignment with internal teams.
Top Skills:
SaaS
Healthtech • Software • Telehealth
The Provider Experience Associate at Nourish will support new Registered Dietitians during their onboarding process, addressing their queries, tracking onboarding metrics, and ensuring they are well-prepared for patient interactions. The role involves managing communications, collaborating with teams, and continuously improving onboarding experiences.
AdTech • Digital Media • Marketing Tech • Professional Services
In the role of Client Success Manager, you will build and maintain client relationships, oversee account execution, mitigate churn risk, and ensure client satisfaction and retention for a portfolio of clients. You will collaborate with internal teams to drive client growth and manage the financial stability of accounts.
Top Skills:
Seo
Artificial Intelligence • Machine Learning • Natural Language Processing • Conversational AI
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 high-revenue accounts, focusing on enhancing customer engagement, driving product adoption, and uncovering growth opportunities. The role requires a strong understanding of customer needs, effective communication, and collaboration across teams.
Artificial Intelligence • Food • Information Technology • Software • Business Intelligence • Hospitality • Automation
The VP of Customer Support will lead global support operations, develop and implement strategies for customer satisfaction and retention, and manage a large support team while ensuring compliance and operational excellence.
Top Skills:
CloudSaaS
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