Top Customer Success Jobs
CoreWeave is seeking an Inventory Control Specialist to maintain accurate inventory of hardware and IT assets, manage logistics, conduct audits, allocate resources efficiently, and communicate effectively with cross-functional teams. The role requires strong attention to detail and proficiency in Microsoft Excel and asset management software.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Professional Learning Specialist for Literacy will develop and implement professional learning opportunities for teachers, focusing on curriculum understanding and instructional practices to enhance student reading skills. Key responsibilities include coaching educators, designing literacy intervention programs, analyzing performance data, and ensuring compliance for inclusive education.
Featured Jobs
As a Customer Support Executive at Genius Sports, your primary responsibilities will include providing customer support for users, monitoring live games for issues, and performing product testing. You will be part of a global team and will have opportunities for exposure to various business areas and products.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
The Client Services Director is responsible for enhancing subscriber satisfaction and retention by managing the client services team, addressing escalated client issues, developing training protocols, and collaborating with sales and marketing on strategies. This role involves significant interaction with clients, providing technical support, and using customer feedback to improve service delivery.
The Customer Support Specialist I will focus on resolving basic customer issues with Vertafore products, document case resolutions, and troubleshoot software and network problems in a fast-paced, inbound support environment, while enhancing customer experience and productivity.
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
The Director of Customer Success will manage a team of Customer Success Managers to enhance client relationships and ensure product adoption. Responsibilities include developing strategies for customer engagement, mentoring CSMs, driving client retention, and providing guidance for maximizing product value. This role is key for maintaining client loyalty and improving best practices within the organization.
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