Top Customer Success Jobs
The Knowledge Management Specialist will manage and optimize the knowledge base and resources supporting the Member Operations team. Responsibilities include developing, curating, and maintaining a high-quality knowledge base for member support representatives.
The Client Experience Manager at Movable Ink is responsible for managing client relationships, ensuring successful use of the platform, driving ROI through intelligent creative solutions, collaborating with sales to identify growth opportunities, and mentoring team members. This role requires deep understanding of clients' goals and the ability to lead innovative projects.
The Client Engagement Supervisor at Valon is responsible for contact center operations, debt collections, customer issue resolution, and team leadership. They work to drive process efficiencies, provide coaching, and contribute to product development.
Featured Jobs
The Implementation Specialist for CAD is responsible for onboarding clients by managing the implementation process, coordinating customer requirements, overseeing project tasks, and ensuring client satisfaction throughout the setup of the CAD application.
The Customer Support Manager will lead and develop a high-performing customer support team for an Enterprise SaaS platform, ensuring best-in-class 24/7 customer service, managing escalations, and creating performance metrics. The role requires coaching team members and resolving critical customer issues.
The Jr. Customer Success Manager will support the Mid-Market performance team by managing client relationships, optimizing Outbrain campaigns, and contributing to team success through analytics and strategic growth initiatives. Responsibilities involve collaboration with CSM and Sales teams to enhance client performance and drive new business opportunities.
The Accounting Success Manager at FloQast is responsible for enhancing customer satisfaction and engagement, managing training and education, building relationships with clients, analyzing metrics, and driving account growth through strategic guidance and solutions. The role requires strong communication skills and the ability to handle multiple projects while providing technical support and advocating for customer needs.
The Customer Experience Associate at Nourish will provide exceptional support to customers through various platforms, troubleshoot issues, document interactions in CRM systems, and collaborate with teams to improve services. This role focuses on delivering empathetic customer service and ensuring satisfaction with Nourish's nutrition platform.
The Customer Support Associate provides focused assistance, handles inquiries via calls, chats, and emails, collaborates with the team to enhance customer experience, identifies pain points, advocates for customers, and proactively seeks process improvements.
The Enterprise Customer Success Manager at Maestro will drive continuous improvement in customer experiences, managing upsells, renewals, or implementations through team collaboration. This role requires deep customer discovery and multi-stakeholder alignment to ensure success in client engagements.
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