Top Customer Success Jobs
The Retention Specialist is responsible for saving and retaining customers wishing to disconnect or downgrade their services. This role involves utilizing sales skills to meet retention targets, educating customers on product benefits, and addressing inquiries through billing systems. The position requires strong communication skills and an ability to thrive in a fast-paced environment.
As a Client Success Director at Nextpoint, you will manage a portfolio of clients, ensuring they maximize the value from our legal technology platform. Responsibilities include client communication, account expansion, leading product demonstrations, and managing renewals, with success measured by retention and client referrals.
Build lasting customer relationships, onboard new customers, and grow customer accounts
Featured Jobs
As a Partner Customer Success Manager, you will work closely with various teams to enhance partner experiences, oversee customer onboarding, provide guidance for product adoption, identify expansion opportunities, and serve as a primary point of contact for partners' needs.
As a Credit Analyst, you will assist clients and financial advisors with wealth management lending and ongoing servicing for Supernova Lending products. Responsibilities include supporting onboarding, ensuring application accuracy, guiding loans through processes, and maintaining client relationships. The role involves administrative duties, client communication, and managing loan servicing inquiries while upholding confidentiality and integrity.
The Senior Customer Success Leader will ensure clients maximize the value of Ekotrope's technology and data solutions. Responsibilities include managing customer relationships, guiding them through lifecycle processes, providing training and consulting support, and advocating for customers' needs within the company.
As a Client Experience Associate, you will communicate with clients to understand their situations regarding disability benefits and insurance compensation. You will guide them through the process, utilizing internal platforms like Salesforce and Front. The role involves navigating sensitive conversations to provide support and advice, with a focus on helping clients in crisis.
The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.
As HelpDesk Manager at SeatGeek, you will lead a team focused on delivering high-quality HelpDesk interactions, drive automation initiatives to reduce manual tasks, and enhance self-service tools for a hybrid workforce. You will also cultivate team growth and collaborate cross-functionally to ensure operational efficiency and improved user experience.
As a Product Support Engineer at Osano, you'll provide technical support for the product suite, manage ticket queues, collaborate with internal teams to resolve customer issues, and advocate for customer needs while ensuring a positive experience.
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