Top Customer Success Jobs

As a Federal Support Engineer, you will provide technical support to US Federal Government customers by managing support cases, resolving technical issues, and educating users on product functionality. You'll collaborate with internal teams to improve product and customer experience and maintain high proficiency in the LogicMonitor platform.

As a Customer Success Manager, you will manage relationships with enterprise accounts to ensure customer satisfaction, drive product adoption, and achieve retention and growth. You will guide customers in aligning their goals with Contentful while monitoring performance indicators and mitigating risks. This role involves contract negotiations, facilitating renewals, and translating customer insights into actionable product feedback.

As a Senior Technical Account Manager at Brinqa, you will engage with high-value customers to enhance product adoption and provide expert technical advice. You'll resolve escalations efficiently and advocate for customer needs across departments while maintaining strong stakeholder relationships.

The Senior Director of Customer Support at SimplePractice will lead a team to provide outstanding customer support while managing relationships and performance metrics. The role involves strategic vision setting, mentoring staff, ensuring high service levels, and collaborating on projects to enhance customer experience and team efficiency.

In this role, you'll use a data-driven approach to tackle business challenges, make strategic recommendations, manage projects, and liaise with various stakeholders. You'll be responsible for gathering and analyzing data, executing business initiatives, and coordinating with engineering teams to enhance system features related to trading and cryptoassets.

The Advisor Services Associate will drive successful client outcomes by assisting clients with transactions, serve as the main contact for client interactions, and enhance client experiences through effective communication and collaboration with various teams. Additionally, the role includes creating automated processes for workflow improvement.

As a Technical Support Associate at Webflow, you will deliver exceptional customer experiences, assist users in support queues using tools like Zendesk and Jira, document and report bugs, and advocate for customers' needs to enhance the product and services offered by Webflow.