Top Customer Success Jobs

This job posting invites potential candidates to submit their applications to be considered for future openings at FORM. It emphasizes the company's commitment to diversity and encourages applicants from all backgrounds to apply, even if they don't meet every requirement.

As a Technical Customer Success Architect at Boomi, you will lead technical solutions and architectural design for enterprise integration. You'll guide customers through onboarding and adoption of Boomi's platform, optimize performance, troubleshoot technical issues, and provide strategic advice on API management and digital transformation initiatives. Your role involves advocacy for customers' technical needs and collaboration with product teams to enhance platform capabilities.

The Customer Success Director at impact.com will manage enterprise-level client relationships, develop strategic account plans, and ensure productive partnerships. This role involves delivering support, enhancing client presence, and collaborating with the Sales team to identify upsell opportunities.

The Customer Success Manager at Codal will support Managed Services clients by facilitating communication, addressing inquiries, and managing client relationships. Responsibilities include onboarding new clients, issue tracking, developing mitigation plans, and identifying opportunities for improvement to enhance client satisfaction. The role requires proactive problem-solving and collaboration with internal teams.

As an Associate Customer Success Manager, you'll onboard new districts, ensure customer engagement and renewals, analyze data for district health, and maintain relationships with key stakeholders. You'll also gather customer feedback for product improvements and manage account records in a CRM system.

The Client Success Manager (CSM) serves mid-to-large enterprise accounts, driving client success through effective campaign management, client communication, and data analysis. They strategize and implement campaign performance insights, engage in client communication by building strong relationships, and advocate for client needs internally while tracking revenue forecasts and client health metrics.

The Chat Representative will assist customers with their music inquiries, including ticketing, merchandise purchases, and troubleshooting. Key responsibilities include managing multiple chats, providing empathetic support, documenting interactions, and escalating critical issues as needed. Candidates must demonstrate strong communication skills and a passion for music.