Top Customer Success Jobs

The Customer Success Representative will assist customers with support requests, quality assurance, training material development, and sales support. The role involves monitoring client services, managing salesforce operations, performing analyses, and reporting on key performance indicators in a dynamic, remote environment.

The Customer Support Agent will provide real-time customer support through live chat, addressing inquiries, assisting with troubleshooting and order tracking, managing a high volume of requests, and maintaining records of interactions. They will also contribute to the knowledge base and ensure customer satisfaction by meeting response and resolution targets.

The Customer Success Manager at Perforce will manage and grow customer accounts, engage in renewal conversations, and facilitate technical inquiries. The role involves building relationships with clients, orchestrating value definitions, increasing product adoption, and ensuring client satisfaction while driving internal teams to resolve escalations and meet performance targets.

The IT Support Specialist at Hims & Hers will manage helpdesk support requests, provide technical troubleshooting for hardware and software, assist in the new hire onboarding process, and maintain documentation. Responsibilities also include supporting company meetings, tracking equipment and software inventory, and completing special IT projects.

The Senior Customer Onboarding Manager will oversee the client onboarding process, ensuring a smooth and impactful experience tailored to client needs. This role involves leading client relationships, managing onboarding timelines, diagnosing technical issues, collaborating with various teams, and identifying process improvements to enhance the onboarding experience.

As a Technical Support Specialist at Quilt Software, you will provide phone and email support for POS software and hardware. You will troubleshoot technical problems, maintain lab environments, and document product training. The role requires excellent customer service skills and a strong understanding of technology.

As a Customer Success Coordinator at Actriv Healthcare, you will match qualified healthcare providers to shifts, engage with them through outreach, manage scheduling and compliance, and deliver excellent customer service while ensuring adherence to healthcare regulations and internal policies.