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Top Customer Success Jobs

18 Days Ago
Jersey City, NJ, USA
Senior level
Senior level
Security • Software
As a Technical Account Manager, you'll provide on-site support to the Port Authority of New York and New Jersey, focusing on troubleshooting customer interface needs and supporting their business workflow. Your role includes managing technical implementations, analyzing customer landscapes, maintaining technical documentation, and collaborating with various stakeholders to ensure successful project delivery.
Top Skills: SQL
18 Days Ago
New York, NY, USA
Mid level
Mid level
Software
As a Customer Application Engineer, you will manage customer relationships, gather business requirements, and configure the Ivalua Buyer technical framework. You will debug issues, develop configuration knowledge, and interact with R&D for product features while empowering clients with procurement best practices.
Top Skills: C#,.Net,Sql
18 Days Ago
Remote
3 Locations
Mid level
Mid level
Software
The T2 Dev/Prod Support Specialist supports Platform Science in enhancing their partner support processes. This role involves relationship building, training documentation, onboarding integrations, and managing partner escalations while effectively communicating with various teams.
Top Skills: SalesforceTransportation Management Systems

Featured Jobs

18 Days Ago
Mountain View, CA, USA
Senior level
Senior level
Cloud • Information Technology
The Senior Customer Success Manager will enhance client satisfaction by ensuring they achieve maximum value from the product. Responsibilities include relationship management, account strategy development, customer training, and collaborating with various teams to promote customer retention and growth through effective communication and strategic execution.
18 Days Ago
Palo Alto, CA, USA
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer at Glean, you will provide proactive and reactive support to clients, ensure high customer satisfaction, troubleshoot technical issues, and maintain customer-specific documentation. You will work closely with customers to optimize their experience and resolve issues, while also contributing to continuous improvements in support processes.
Top Skills: SQL
18 Days Ago
Remote
USA
Mid level
Mid level
Fintech • Payments • Software • Financial Services
As a Customer Engineer, you will empower clients through technical enablement and integration of our platform, resolving issues, performing API calls, and creating documentation. You'll collaborate with teams to ensure smooth onboarding and assist in customizing integrations for optimal function.
Top Skills: APIsSQL
18 Days Ago
Latham, NY, USA
Junior
Junior
Information Technology • Security • Software • Cybersecurity
As a Product Support Specialist, you will provide support to compliance experts and customers by diagnosing technical issues, suggesting improvements to support processes, and facilitating clear communication between customers and the engineering team. You'll document best practices, assist in troubleshooting, and enhance the overall customer experience through effective resolutions and informational articles.
18 Days Ago
San Francisco, CA, USA
20-20 Annually
Internship
20-20 Annually
Internship
Sharing Economy
As an intern, you will support account teams by monitoring news, conducting research, and creating media lists for clients involved in communications related to mergers and acquisitions, litigation support, and crisis management. You will engage in collaborative mock pitches, undergo a training program, and gain practical insights into strategic communications across various sectors.
18 Days Ago
Remote
US
Senior level
Senior level
AdTech
The Senior Specialist, DevOps will support production and development environments, automate deployment and monitoring processes, lead continuous integration, manage issue tracking and source control systems, and ensure the maintenance of applications. This role requires expertise in managing cloud environments and databases while collaborating within a global remote team.
Top Skills: Python
18 Days Ago
Remote
United States
Junior
Junior
Healthtech
As a Growth Enrollment Specialist at Carda Health, you will manage processes to drive growth in patient enrollment, serving as the first point of contact for interested patients. Your role includes converting inquiries into enrollments, handling insurance discussions, collaborating with teams to improve operational workflows, and executing key projects to enhance patient experience.
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