Top Customer Success Jobs
The Freelance Digital Video Specialist will create engaging digital content for sports and podcasts, condense segments into vertical videos, manage daily operations of YouTube and TikTok channels, and produce game highlights. Essential skills include video editing and sports knowledge.
The Implementation Specialist is responsible for managing client migrations from legacy software to a new SaaS platform. This role involves developing project plans, collaborating with internal teams and clients, enhancing migration processes, monitoring project progress, and providing support during the transition to ensure high levels of customer satisfaction.
As an Engagement Specialist, you will manage renewals for customer accounts, ensuring satisfaction and retention. You will engage with customers to understand their needs, collaborate with sales and customer success teams, and maintain accurate customer records. Your goal is to drive successful renewals and explore upselling or cross-selling opportunities.
The Procurement Specialist II is responsible for indirect purchasing, conducting market analysis, evaluating vendors, negotiating pricing, and managing contracts. The role involves collaborating with business stakeholders to align purchases with financial goals and maintain compliance through detailed record-keeping and vendor relationship management.
The RFD_QA Specialist 2 ensures accuracy, completeness, and regulatory compliance in the quality assurance review of pharmaceutical materials and products. Responsibilities include data integrity checks, conducting audits, training personnel, and maintaining compliance with cGMP and ALCOA principles. The role also involves investigating deviations and implementing corrective actions, participating in internal audits, and fostering a teamwork atmosphere in the lab.
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The Renewals Specialist manages the contract renewal process, ensuring client satisfaction and communication. Responsibilities include contract oversight, analyzing performance data, collaborating with teams for upselling, and maintaining accurate documentation.
The Contract Specialist is responsible for drafting, reviewing, and managing a variety of contracts within the organization. This role involves collaboration with legal and procurement teams, ensuring compliance with contracts, addressing any issues that arise, and maintaining organized contract documentation. The ideal candidate has extensive experience in contract management, particularly in the healthcare sector, and displays strong organizational skills.
The EHS Specialist will support day-to-day environmental, health, and safety operations, develop and implement EHS policies, ensure compliance with regulations, drive incident analysis, and conduct training across manufacturing operations. The role involves managing projects, improving employee engagement, and representing EHS in organizational engagements.
As a Senior Manager of Customer Success at CyberFortress, you will lead a team of Customer Success Managers, engage in strategic leadership and hands-on customer management. Your role includes driving customer satisfaction, optimizing team performance, managing client relationships, overseeing customer onboarding and training, and advocating for customer needs while pursuing upselling opportunities.
The Deal Desk Specialist will support the sales team in the Quote-to-Order cycle, ensuring compliance with established policies and facilitating communication between various departments. Key responsibilities include advising on quoting and contracting, managing Deal Desk queues in Salesforce, ensuring the accuracy of quote fields, and resolving discrepancies in bookings metrics.
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