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Top Customer Success Jobs in Cleveland, OH
Retail
This role provides remote IT support for retail stores, managing technology, training staff, and ensuring compliance with operational and inventory practices. Collaboration with various teams and documentation of processes are key responsibilities.
Top Skills:
Barcode ScannersCiscoCloud-Based Phone SystemsiOSIpadIspLaser PrintersLoss Prevention EquipmentMerakiNetwork TroubleshootingPos HardwareSecurity CamerasShopifyThermal PrintersTraffic CountersVoipWindows 10
eCommerce • Food • Software
The Implementation Specialist will lead the execution of projects in the restaurant industry, managing customer relationships and collaborating with cross-functional teams to ensure successful project outcomes. Responsibilities include developing project plans, addressing issues, and assisting customers in achieving their goals. Some travel may be required.
Software
As a Technical Support Engineer, assist customers with integrations, troubleshoot issues, communicate trends, and collaborate with internal teams to enhance user experience.
Top Skills:
APIsCsvGraphQLJavaScriptJSONJwtNode.jsOauth 2.0RestSoapTypescriptXMLYaml
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Consumer Web
The Customer Success Associate ensures customer satisfaction, provides product activation support, identifies account expansion opportunities, and communicates customer feedback to internal teams.
Top Skills:
GisSaas Software
Retail
The role involves enhancing customer experience through collaboration with leadership, training programs, operational efficiencies, and compliance oversight.
Consumer Web • Edtech • Enterprise Web • Social Impact
As a Technical Account Manager, you'll manage project operations for educational programs, build partner relationships, and advocate for user success through data insights.
Top Skills:
APIsSQL
Real Estate • Financial Services
The Customer Experience Manager at Kiavi will build strong relationships with real estate investors, ensure a seamless loan application process, and enhance customer satisfaction while driving business growth.
Top Skills:
CRMSalesforce
Fintech • Payments • Financial Services
The Support Performance Lead analyzes performance data, implements improvement strategies, manages escalations, and collaborates cross-functionally to enhance customer support quality.
Top Skills:
Salesforce
Software
The Customer Success Engineer assists customers in onboarding and expanding their use of Tines' automation platform, collaborating with various teams to address client needs and improve success rates.
Top Skills:
APIsEnterprise Security ToolsProgramming LanguagesScripting Languages
Information Technology • Cybersecurity
As a Senior Systems Support Engineer, you will resolve advanced technical issues, manage cloud environments, ensure cybersecurity, and mentor junior staff.
Top Skills:
Active DirectoryAzureDhcpDnsEdrFirewallsIntuneMfaMicrosoft 365SIEMTcp/IpVlansVpnsWindows Server
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